Hi all,

We are hosting Zoom on both Windows 10 and Mac mini machines. Recently, Crestron room controllers (Android) in some of the rooms appeared multiple times in the Zoom Rooms in Device Management, some online, and some offline. As a result (that's what we believe) after the host Windows or Mac device restarts these controllers do not automatically get paired with the Zoom rooms.

Is it a known issue, what is the solution? If anyone could please shed a light on this 🙂

Thank you.

Has anyone every encountered a situation in which they were signed into a scheduled meeting, and they were unable to activate the mute or video button, but they could communicate via chat? This happened to me today and I lost an opportunity to connect. When I checked my account, I could see that I didn't have some sort of OA2 token, so I updated that. This has only happened one time before. It's a weird, but scary, glitch.

Hello!

I am a therapist, and I have clients who try to say I was not on Zoom when I was. I wait 15 minutes, and if my client does not join, I end the session. I thought I could run a report showing where I was logged in waiting, but now I do not see reports unless a client joins the session. Is there a way to prove that I was on Zoom waiting? Thank you!

I am having trouble with my Zoom platform.  I normally have multiple tabs open while I tutor kids.  I am experiencing the audio spitting and crackling as well as the video glitching the whole time I am connected.

I am receiving notice suggesting that I close tabs to alleviate audio issues.  Strange, this is.  I have reduced my normally used tabs to just one or two and it still continues to happen.

My internet speeds are high (upload and download tests over 900). 

Does anyone have any ideas?  Crucial to my ability to work....Thank You