I have a new computer which is more powerful than my older one. My older one shows all virtual background options and I can use them, but the new one doesn't. It is an i5 with 32 gig Ram. 

Why can I see virtual background options on the older computer but not the new one pse? 

I have virtual background switched on in the settings.

My Zoom is paid for by the company I work for and I just have use of it and don't see anywhere that I can update Zoom under my account picture in the right corner, just my picture, name, email address (says Licensed) add account and sign out.

Thanks in advance.

I've been having a devil of a time getting Zoom meeting to work without crackling audio.  I believe this is only sound out and not the microphone as I haven't had a complaint as of now.

I've read a number of posts and there is something about reducing the buffer but after Googling how to do this I'm stumped.

Hardware/Software

Windows 11; HP laptop; Bluetooth headset; Zoom 5.16.2 (22807)

Sound and microphone are OK on all other applications.  There is no crackling.

Bluetooth headset audio and microphone OK on other applications.

If I use the laptop speakers there is no crackle on Zoom.  

Test various audio and video applications and no problem on sound or input.

Steps to reproduce

Connect bluetooth headphone. 

Listen to music and test.  No crackle.

Open or join a meeting in Zoom and there is a crackle.

Attempted Solutions so far

Turn off all audio enhancement on Windows 11.  Sound still good on other apps but crackle on Zoom.

Forget bluetooth headset and reconnect multiple times.  Still crackle only on Zoom.

So finally attempted to change Zoom settings.

Open Zoom Settings and as soon as I click on the Audio, the sound starts crackling.

Select other Zoom setting and after a short delay, sound is OK.

Tried every Audio Profile and still crackling in Zoom.  Personalized audio isolation is better but still has crackle.

Turn off Signal processing by Windows audio device drivers.  Still crackling.  Set back to "auto".

Echo cancellation set to auto.  Still crackling

OK, so what do I do now?  How do I fix and remove this crackling?

Thanks in advance.

When you go in a breakout room, it's hard to see what room you belong to. A message is only briefly shown, if you miss it, you miss it. People may not be friendly enough with the tool to go and figure out what room they belong to.

When in a breakout room, there could be people sharing a screen, or a Zoom app running. All of these take real estate in the top bar, and the breakout room number disappears.

I would prefer for the breakout room to always be shown. This is useful for context, and simplifies the user experience.

For example, it could be important to know the room number when the host has assigned exercises to individual rooms, and sends people randomly there. People right now get confused because they can't see their room's number.

Zoom has this voice notification feature that I can't turn off. It is audible voice that says when I share screens, turn on audio, or have new emails. how can I turn it off? I have already gone into the accessibility tab and unchecked all boxes and that did not work. Is there another workaround?

Hi there, 

my video is perfect in preview mode before entering the meeting. 

Upon entering the meeting Zoom is zooming my video in. That sucks. I have a fine background with my company logo put in perfect lighting. 

I use zoom in chrome browser, actual version.

It has nothing to do with my camera settings, the OS settings or the browser settings: Google Meet and Teams work perfectly well. 

Please help. It is just ugly to have my video zoomed in. 

Thanks
Frank

I have used Zoom for years and still to this day when a meeting is completed... the message box of "Converting meeting recording" comes on my screen and is on top of all other windows and I cannot get it off until it is done converting. It is in the way and effecting my other work. I have requested this feature to be fixed before... How can I get this fixed right away?

20% of the time I'm on a Zoom call the voice of other people in the call is garbled. I am the only person who has this problem on the call. When I use transcription apps such as Otter.ai it also cannot pick up the voice and is not able to transcribe properly when this occurs. Other times it works fine. My upload and download speeds are extremely high, so why is this happening? I'm on the latest version of Zoom using an android laptop.