Hello all,

I'm on a paid corporate Zoom account. I would love to find a solution to this problem.

When I record a Zoom session or look up Zoom records of attendance, all my Zoom sessions are named the same (except for the date and time), in the following format:
YYYY-MM-DD HH.MM.SS [First Name Last Name] Personal Meeting Room [Meeting Room #]

But I need to provide audits of some Zoom recordings and this means I much go through the effort to download the record of attendance and manually edit each of the Zoom records with the actual name of each Zoom session.

What is frustrating is that Zoom knows the name of each session, as seen from the Zoom schedule, but both the Zoom recording and the Zoom attendance record as named using the aforementioned format. 

Is there any way to configure Zoom so it correctly records the Zoom session name?

Thank you,
Shawn

I always record locally to my computer, the last time I did it - folder was created with the date and time, all as usual - for recording I mad - But there are no files at all. It is empty, nothing to render at all - nothing there - I don't even know if it is lost or if I can recover it.

All systems running current Zoom Room and NDI Versions

Over 30 Zoom rooms deployed. Custom PC with 4 NDI Cams using the NDI Webcam app and Zoom Room. 90%  of the time the Four webcam feeds will work just fine. Then when a user walks into the room to use the zoom room system all of a sudden they start the call and get blank video on all 4 NDI Webcam feeds while using multicam.

very frustrating. 

interested in using the beta NDI but need to be added to the beta group. That way I can bypass the NDI Webcam app

During a weekly 3-hour meeting, the participant list shows that all participants are muted. Nevertheless, we can hear when one particular participant clears his throat.  This happens week after week. The mute icon on the participant list shows that he's muted and doesn't change when we hear him clear his throat. This has gotten very annoying since it happens  every few minutes for three hours every week.

What's going on? How can we suppress this audio?

Hi 

Iv been advised I before from a customer service member a couple of months ago that zoom are able to send me the recording of my divorce court case in September of 2022. I need this recording of this court case for evidence, as the judge that was sitting this hearing. With out a doubt was racist during the hearing. I need this recording so much to provide it as evidence for contempt of court.

I keep trying to contact them again. Tho some how I've been unsuccessful to be able to talk with a human rather than Zoe the robot. Please can any1 provide a answer or a link I can use to speak to a human in customer service 🙏 😊 

Thank you so much