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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

High-Pitched whine on Zoom connections

In recent weeks, I have heard a high-pitched whine in several of my Zooms, making them unusable for podcasts. I cannot figure out where it comes from.

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Cloud Recording Quality

Hi all, 

 

I've upgraded my account to a Zoom pro account and enabled HD settings for video recording. The recordings are still in 360p and not 720p as Zoom said they should be. Can you help me troubleshoot this?

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Zoom does not have support ? I was warned

I was warned Zoom was bad but I'd used it so I signed on and pay for a "pro" account. Unfortunately about a year in it quit updating and I had to completely uninstall and start over. Unfortunately, the Zoom installer fails silently and I've wasted 3 ... Show more

I was warned Zoom was bad but I'd used it so I signed on and pay for a "pro" account.  Unfortunately about a year in it quit updating and I had to completely uninstall and start over.   Unfortunately, the Zoom installer fails silently and I've wasted 3 weeks with "ticket" support.  They are just reading a script and replay with useless input every couple days.   

I broke down today and started to try to use the telephone to reach Zoom only to find that this just doesn't work.  They hide behind as many prompts as they possibly can then after you jump through all the hoops they say my "pro" account has no support.  This is nuts.  The online help has no idea what they are doing.  The chat is designed to complete disuade you from getting any help at all.     I've dug and dug trying to find any logs the installer might create to see where it is dying to no avail.   

 

So, is there any way to actually get support from Zoom ? or do I just kill the account and move on.

 

I can't believe even trying to post here has technical barriers working very very hard to keep you from actually getting any help.  This is like worse than anything I've seen in years.


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Host disconnecting from webinar

We ran a zoom webinar for 200 delegates. The panellist shared their screen and we have 78 questions in the chat function. The webinar became very unstable and the host (me) kept getting kicked out. What would be the reason and how can I prevent this ... Show more

We ran a zoom webinar for 200 delegates.

The panellist shared their screen and we have 78 questions in the chat function.

The webinar became very unstable and the host (me) kept getting kicked out.

What would be the reason and how can I prevent this from happening again?


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Participants enter zoom room before host opens room

I have scheduled zoom meetings. However, participants can enter the room without me, the host, starting the meeting. I looked through all the settings and do not see where I can be the only one to start the meeting. I've entered the zoom meeting abou... Show more

I have scheduled zoom meetings.  However, participants can enter the room without me, the host, starting the meeting.  I looked through all the settings and do not see where I can be the only one to start the meeting.  I've entered the zoom meeting about 20 minutes before the scheduled time to set up and


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Riunione zoom obbligo di autenticazione

Buonasera devo creare una riunione ed inviare il link via email ma ho necessità che i partecipanti alla riunione si autentichino con nome, cognome ed email.

Quale procedura devo seguire?

Rimango in attesa di supporto.

 

 

 

Inviting a guest speaker into a recurring Zoom

Can anyone help me understand how you can invite a guest speaker into a recurring Zoom meeting without inviting them into every recurring instance of that meeting? Thoughts? 

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Resolved! Zoom for Alzheimer's patients

I am trying to find a way to easily communicate via the Internet with my memory-challenged mother. I am currently using a device called ViewClix that lets me see her and talk, without her having to do anything. She can see me too. However, the audio ... Show more

I am trying to find a way to easily communicate via the Internet with my memory-challenged mother.  I am currently using a device called ViewClix that lets me see her and talk, without her having to do anything.  She can see me too. However, the audio quality is absolutely horrendous, for some reason that I cannot diagnose.  Zoom audio quality, on the other hand, has always been great in my experience.

 

So my question is, is there a way to set up a PC that would be dedicated to running a hands-off version of Zoom, so that I can log in at any time from my own PC and talk to and see my mother with decent audio?

 

Thanks.


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Set up Zoom meeting for Interviews over two days

I need to set up one Zoom meeting for interviews. I need one link that will be used for 7 interviewees over two days. Each interview will be conducted at different times. I will set up a waiting room.

 

Can anyone help me do this?

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Automatic syurvey

Hey guys, how can I do this thing: Create a group of people Create a rule that works automatically and if one of my users have a bad connection they move into a group Will that group be a rule that activates a quality survey after people end their Zo... Show more

Hey guys, how can I do this thing: Create a group of people Create a rule that works automatically and if one of my users have a bad connection they move into a group Will that group be a rule that activates a quality survey after people end their Zoom call? and if it has 5-time good quality rating survey pass they remove it from the group. How can I do this? I appreciate if you have some kind of step by step instruction.


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