I keep receiving emails daily for the last month (june) saying "Your Zoom account has used almost all of the available cloud recording storage", but that's not true, I have a basic account so that means I can't record in the cloud, I can only record and save locally.

I did had a PRO account last month (may), but I stopped paying this month (june). I did use cloud recording, but when I stopped my membership, the emails notifying me that I have userd almost all of the available recording keep coming , DAILY!

I hate it how do I make the emails stop??? Help.

I can't go into cloud recordings to "delete" videos because I have a basic account, I can't see any recordings I only see this: https://i.imgur.com/oZmTCxb.png

I don't want to "block" the emails coming from zoom in gmail because I do want zoom notifications. I only want to stop being notified about ""Your Zoom account has used almost all of the available cloud recording storage""
I think it is a bug. I don't have cloud recording yet I keep reciving daily emails about it.

Hi all,

I regullary take part to meetings opened by the same host/account, that set to ask the participants to give him the permission to activate their microphones.

I always deny permission but one of last times I allowed it by mistake. Now all meetings consider that it is given, I am no more asked to choose yes or no.

It already happened some years ago and then I found in my account a way to cancel the permission.

Something must have changed meanwhile, since now I cannot find it any more.

I hope that some of you can kindly help me.

Thank you

My background is constantly out of focus - even when I take it out of focus.  Sometimes I want the background to be sharp and visible when I'm creating flipcharts or don't need privacy. This is no longer possible, the background is always blurred. Thanks for help.

Greetings, I belong Darbar Academy,  an online school which teaches Indian Classical music using Zoom as a virtual classroom. Recently, fellow students have had difficulty turning on orginal sound for musicians when attending class via phone. This seems to be true for iPhones and androids. These students were previously able to turn on original sound easily from their phones. Please share any insights you may have regarding this problem. Thank You!

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Hi, I'm trying to troubleshoot this for a friend

They are using an acer spin chromebook

Whenever they connect to zoom via browser or zoom play store app, they get the above error when other users create a whiteboard (Collaboration server handshake failed)

The popup for the error has a "dashboard" hypertext link in blue but this link doesn't open anything