Not sure if i chose the right "location" for this post, but im trying to figure out a way my customers can send me a zoom clip or screen recording of what they are looking at.

I have an ecommerce membership site and want to put a button in there that says "record your sceen". From what i can tell there are lots of zendesk integrations for this but just wondering if zoom can do it on its own. Like can i pay for a zoom plan upgrade and get a customer support portal?

Our users wil join a meeting, and zoom will use the the montior's HDMI connection to run the audio output, even through the system default uses the external speakers on the PC.  Is there a way to force zoom to use the default, for all the users on the system?

Hi,

I have been so frustrated! I uploaded some new images into my Zoom settings and changed my background image to a new one. The problem is that even after making this change, the old image is still the one showing up in my background. 

Why is this happening? I made the change, why is my change not taking effect, but holding on to the old image?

I tried going back into my settings multiple times to make sure I clicked on the new image I wanted, but it is not registering the change whenever I go to a Zoom meeting.

I hope someone can help me with this, because I don't know what else to do! This seems like a simple enough change to make, yet it is not working.

Hi there, I found it is extremely laggy on the audience side when share screen with my iPad Pro (M2). It is unlikely to be an issue related to the Wi-Fi speed, as there is no problem when share with my laptop or phone. I wonder what the problem might be and how to solve it (high resolution or refresh rate or something???). It's really annoying.

I have encountered an issue with a participant joining via Zoom app on android.

We need to watch them complete a task while sharing their screen.

However, when asked to share their screen, the participant only had one option to share (whiteboard) - there were no other options.

Host permissions had been allowed for participants to be able to share their screens.

Any ideas what could be causing it? 

Under zoom.us/recording/management

There's no option to delete cloud recordings made 2 years ago under my account. It is fully greyed out. My account has fluctuated between the pro and basic plans since, so these recordings should have already been automatically deleted.

I checked user roles and I am the workspace and account owner with full privileges.

I just subscribed to Zoom and paid $15.99 to record a podcast. Zoom is forcing me to upgrade for $10 to upgrade my cloud recording storage to 30GB while preventing me from deleting previous recordings. I notice that others have had this issue. Meanwhile I cannot contact a real person to offer support.

Please may someone from the team reach out to me and get this fixed as soon as possible?

I'm also Facebook friends with Zoom's founder and CEO but I don't want to waste his time with this. But I will refer how this post is handled and how support is handled to the executive team if necessary.

I have receiving the error=1 in Android Zoom SDK. 
I have integrated with the help of this GITHUB link - https://github.com/zoom/zoom-sdk-android?tab=readme-ov-file

I have changed target SDK 33 to 34 and new changes in gradle. 

In 33 SDK and gradle all is working fine and the user can also join the meeting. But this same flow is not working in 34 SDK. I have received Error_code=1

I have researched many sites and AI and I found mobilertc.aar and commonlylib this two file I need new file which is support in SDK34 and grandle. 
FYI - Old .aar and commonlylib are not worked and app has been crashed.

Thanks, Pankaj