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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Re-transciption / Trasciption to a new language

Hi There,

I need advise or help with re-transcribing my audio recording to a new lanaguage. It has been 3 weeks and there has been no updates (status indicates "Transcribing...") it seems that it might not work at all

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tamanho das gravações das reuniões

Problemas com o tamanho das gravações. Reunião de meia hora 642GB. Por mais que eu dê espaço volta o problema. Não consigo gravar no computador

Resolved! Trying to make video smaller

I am trying to shrink my screen to cut out the background edges, but I can’t see how to do this. Is anyone able to advise? I don’t want to blur my background, but iI don’t want my office to be seen. Thanks

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Previously scheduled recurring meetings no long appear under Meetings

How do I recover the previously scheduled recurring meetings that used to be under the Meetings tab?

Sign up questions

I have a reoccurring meeting that requires users to enter 6 questions in to register. Had the meeting - went well, with no issues. But where do I find the data on the 6 questions the attendee had to fill out? 4 of the questions are required to regist... Show more

I have a reoccurring meeting that requires users to enter 6 questions in to register. Had the meeting - went well, with no issues. But where do I find the data on the 6 questions the attendee had to fill out? 4 of the questions are required to register. Ive spent a couple hours looking at reports and reports under account management with no luck. Thanks! 


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How to change or delete name in Chat Box

We changed the profile name of our account, yet the Chat Box has a title area that continues to show the old name.  The zoom meeting does not include this old name either.  We want to change it or delete it.  How do we do that?

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Chat Problem on iPadOS

After the recent update, Zoom now makes using external and Bluetooth keyboards harder for iPad users. Now, pressing the “enter” or “return” key on your keyboard doesn’t send your message in Chat. It only opens up new lines to type on. Before the upda... Show more

After the recent update, Zoom now makes using external and Bluetooth keyboards harder for iPad users. Now, pressing the “enter” or “return” key on your keyboard doesn’t send your message in Chat. It only opens up new lines to type on. Before the update, pressing “enter” sent the message and you could also add additional lines to it by holding down “shift” and pushing “enter.”

Before the update, an external keyboard with iPadOS Zoom worked just like it does with the MacOS Zoom app, in terms of chat usability. 

This needs to be fixed! 


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Blurry background/unexplained autofocusing on M1 MBP

Hello: On a 2021 14" M1 Macbook Pro running a fully patched instance of macOS 12.1, I have an issue where the background is blurry and if there is more than one person on camera, Zoom will randomly try to focus on that person in the background. I hav... Show more

Hello:

 

On a 2021 14" M1 Macbook Pro running a fully patched instance of macOS 12.1, I have an issue where the background is blurry and if there is more than one person on camera, Zoom will randomly try to  focus on  that person in the background.

 

I have verified and/or tried the following already:

 

1.  Virtual background is turned off (and therefore, the blurred effect is disabled).  

2.  Playing around with various video settings including "HD, "Touch up my appearance", and "Adjust for low light".  Also tried the disabling the de-noise and hardware acceleration under advanced video settings. 

3.  Lighting  in room is confirmed as good.

4,  Zoom is updated to 5.9.1 (and apparently automatically updated to ensure compatibility with the M1 chip version).

5.  Basic Mac troubleshooting included macOS updates, restarting, Disk Utility.   (And one can no longer reset the NVRAM/SMC on M1 Macs anymore). 

 

Issue also occurs if external camera is used instead of built-in FaceTime HD camera. 

 

**By comparison, video in FaceTime and Photo Booth apps indicates the blurriness issue does NOT occur. Video is in crisp HD**

 

I also tried creating another user account on the Mac;  lo and behold, the issue does NOT occur.  

 

I've uninstalled Zoom, re-installed, and rebooted but issue persists.

 

This is clearly a local user account-specific issue. 

 

Am seeking advanced troubleshooting  tips without having to delete the Mac user account. 

 

The Zoom Uninstaller does a pretty good job of removing all related files in the these folders:

 

  • ~/Library/Caches
  • ~/Library/Logs
  • ~/Library/Cookies
  • ~/Library/Saved Application State

I've also configured Finder to show all hidden files but didn't spot any other Zoom-related files. 

 

Any additional suggestions are appreciated.

 

 

 

 

 

 


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Resolved! Cannot Update from 5.12.9

Hi,

I just tried to update from 5.12.9 to the latest version on a Win11 PC.  The message is " can only update 5.13.5 or higher.

I have tried uninstalling but still get the same message.  I have found no way to make it reinstall

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Airpods Pro 2nd Gen Not Working with Zoom

(Windows 11 PC. New Airpods Pro 2nd Gen). Airpods paired and connected with PC and work fine with system except when in Zoom. When I test speaker and mic for airpods I get silence. If I exit Zoom, airpods work fine when connected to PC. Zoom audio an... Show more

(Windows 11 PC.  New Airpods Pro 2nd Gen). 

 

Airpods paired and connected with PC and work fine with system except when in Zoom.  When I test speaker and mic for airpods I get silence.  If I exit Zoom, airpods work fine when connected to PC.  Zoom audio and mic work fine if I use PC audio/speaker instead of airpods so Zoom audio function is working except when I use airpods.  I have tried various setting options within Zoom but no cigar.  Any suggestions on how to fix this problem?


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