Joined a meeting today and there was no option to turn my camera off, check chat, see participants are otherwise participate in the meeting. The toolbar was completely gone. I thought it was due to that particular meetings settings however I started my own meeting and the issue persisted.

The only button at the bottom was the mute button. Can not swipe up or down to find the toolbar or invite link. There is no leave button when swiping from the top or hitting the back button. Clicked both sides of the meeting screen, every corner and every place but the toolbar, 3 dots, etc are not there. Latest update was 09/16 and my meeting on 09/29 did not have this issue.  Restarted my phone, uninstalled and re-installed zoom, checked settings to make sure that the meeting settings have "always show meeting controls" turned on.  

Is there an update or patch that is missing? Why are all the controls for the meeting gone? 

Been using zoom for 5 years and am at a complete loss as to next steps. Any help is appreciated.  Thank you 

Putting this suggestion here for improving the Zoom meeting experience. As an attendee, the "doorbell" sound that plays when someone joins or leaves the meeting can be disruptive, especially in large meetings where people are coming and going frequently.

While I know this feature helps hosts stay aware of who’s joining, it would be amazing if attendees could have the option to turn off this sound for themselves. This small adjustment could help reduce distractions and create a more focused environment, particularly when attending multiple meetings throughout the day.

Has anyone else felt the same? I'd love to hear your thoughts and if others think this would be a helpful feature!

Not allowing individuals to control the entry chime as a personal setting is an accesibility issue that needs to be addressed.  Many people using Zoom are autistic or neurodiverse and that chime is a problem for them.

I had to leave a large meeting becuase the chime was cuasing extreme painful discomfort and pushing me toward severe overstimulation.  This is not a minor nicety, this is a disibility access issue, and is not acceptable.

Hi everyone,

I’m using a Basic (free) Zoom account.
I cannot create or view meetings in the web portal or the desktop app.
Every attempt returns this error:

execute SQL error – MeetingOccurrenceInfoMapper.getItems – meeting_number = #{meetingNumber}

Zoom Support mentioned that my account might have the BAA (HIPAA) security feature enabled, which blocks data sync, but I have no option to disable or manage it under “Plans and Billing → Plan Management”.

This is a personal account, not subject to HIPAA compliance.
Could someone from the Zoom team please help remove this BAA flag from my account?

Thank you very much!

When I click on “meetings” I get this message

“execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT meeting_number, occurrence, account_id, meeting_id, create_time, modify_time FROM ZMWEB_MEETING_OCCURRENCE_INFO WHERE meeting_number = #{meetingNumber}”

Currently we have a user who has Zoom from his google workspace account trying to create meetings in his outlook calendar.

Calendar entries work fine on outlook web but when an entry is created in outlook for IOS it would prompt to sign into zoom every time a meeting is added to the calendar.

The user is using an Iphone 16 with the latest IOS version, both Zoom mobile and Outlook have been reinstalled, calendar synchronization works between outlook mobile, online, and zoom.

Is there a way to resolve this?