Resolved! Microphone
Hello, on My Zoom Meetings I plug the Headphone & Microphone Assembly in and Test but only get Sound through the Ears no Microphone. What to do? Thanks, please reply.
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Resolved! unable to join any meetings -error code1132 invalid meeting id
Hello, I cannot join any Zoom meetings. The app always shows “Unable to join this meeting – This meeting ID is not valid.” I have tried: – Restarting my computer – Reinstalling Zoom – Changing Wi-Fi networks and using mobile hotspot – Using different devices However, the issue persists. Could my account or device be restricted or blocked? Please help me restore normal access. Thank you very much, Péter Kovács
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Zoom into November: New Features, Fresh Insights and More!
Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month. Here’s what’s in store for you: 📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered! 📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions! 📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform! 📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discussion and get your questions answered! Don’t miss out—reserve your spot today and take your Zoom skills to the next level! For more live and on-demand training opportunities, visit our Customer Success Hub. - Zoom Digital Customer Success 🌟
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PRO paid but only Basic Account
Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account
What can I do?
any support is welcome
Kathrin
Resolved! Disable flashing active speaker green rectangle
Is there any way possible to disable the flashing green rectangle that indicates the active speaker? I have a visual impairment that makes it hard to focus my eyes on flashing lights. I have tried gallery and speaker view, pinning the speaker, etc., but I can't find anyway around minimizing flashing light on the screen. I've been opening four browser windows to arrange over the edges of a pinned person's video to cover the flashing rectangle, but it is very hard to stay engaged on calls when I can't see everyone, and I have to continuously cover the zoom window with the four browser windows each time I need to mute/unmute or click something else on the zoom window. I know accessibility for all disabilities is not always possible, but this should be a simple setting to turn off. Thank you!
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Samsung Galazy Bud 3 Pro has a mic issue when working with Zoom on mobile
I bought my original Bud Pro 3 from Bestbuy website. I paired it with my Samsung Galaxy 24+ (software updated to current version, I have automatic update turned on). The bud is good except that when I use it for Zoom meeting (on my phone), the mic doesn't work. Meaning, no one could hear what I say. When I change to my old JBL headset, everything works fine - both mic and speaker are functioning. I can participate in the zoom meeting as usual. Moreover, I've been using Zoom on my phone for many years without any problems (using other headsets) I've tested the Bud Pro 3 mic with the voice recorder that comes with the phone. It works fine too so there is no hardware issues with the bud. I also have no problems using it in normal phone call (voice network) and whatsapp call (mobile data) Last but not least, I've reset the ear bud several times and the issue remains. I've contacted Samsung and they've sent me another pair of the Bud Pro 3, the same issue remains. They believe this is a Zoom mobile specific software issues. Some other users have reported similar issues with Zoom on PC and the solution is to turn off "Spatial sound". Unfortunately, there isn't much audio settings I could adjust on the zoom mobile. This is a Zoom mobile specific issues. I've tried using the Bud with Zoom on my Win11 notebook PC and it works fine.
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QR scanning as moderator in Live Event
Hi! Can anyone help me by guiding me on how to scan QR codes for onsite live event zoom meeting as a moderator with no zoom account.
For example I have a licence in zoom and create a live event, but the people moderating the event don’t have the license and they are going to do the scanning of the attendees onsite. How do I tell them what to do? If they don’t have an account how can they access the scan section?
thanks
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Zoom Meeting Spam
I frequently get meeting sign-up spam for both GoToWebinar and Zoom. The spam comes in saying that I've signed up for a meeting I've never heard of and have never signed up for. GoToWebinar has a link in their messages that says "Report Spam" which allows me to tell them the message is spam that I never signed up for. There is no such option in a Zoom message. It strikes me that Zoom should have a similar message in order to, if nothing else, track how the service is being (mis)used. My only choice is to either simply delete the message or cancel my registration for the meeting if I care to click through that link and suffer through another Zoom message saying the registration has been canceled. Please add a Report Spam option to your registration notices so, if nothing else, you can get an idea how your system is being misused. Thank you.
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