I used to be a Zoom Pro User but I have changed to be a Basic User as I'm not using Zoom as much as I used to. I have some recordings on the Cloud and I would like to delete them but I can't get access to the page of Recordings. It says "You have not enabled the Cloud Recorder. (200)". 

I tried terminating my account also but I wasn't able to do it. Can someone help here? Thanks! 

Hey everyone,

I am trying to find find a recording in the Cloud I did during a meeting.

As I was invited to the meeting, I jonied via the link provided and so I didn't log into my account. I pressed record on my end after asking permission and it said it would be saved to the cloud. I have tried to find the recording but cant find it on my page at the Web. I have a for free user subscription and have looked everywhere and read the help articles but they haven't helped. Does anyone know how I might find the recording?

Thank you in advance.

I scheduled a LinkedIn Live event and followed these and these (part 1, part 2) instructions to a T. 

An hour before my scheduled Live, I logged in and did a preview test - audio and video all came through perfectly!

When it was time to go Live, I hit "Go Live" in LinkedIn and followed the instructions on Zoom's side. A window popped up with a progress bar that never got quite to 25% before an error message appeared that said "Unable to live stream to the custom service." (see screenshot). I tried this multiple times, then I canceled the event in Zoom, created a new one, re-set up the Stream Key and URL, and the same error happened again. 

I submitted a ticket to LinkedIn and they said it's possible I chose the incorrect region. I live in Alaska and chose "U.S., West." When I asked what region I should have used, they said I  should just "test" different ones for performance. That seems tricky to time with your event starting. They had no other feedback for me and I feel like I still don't have an answer for why this failed. 

Does anyone know what region I should have chosen? Is there anything else that could have gone wrong or that I don't know? Has anyone else received the same error message?

I recently installed the Zoom Mobile app on a new Samsung Tablet S7 FE running Android 13. It opens fine, though when I select Start a Meeting the app just hangs and a popup appears that says "Zoom is not responding" with the options to "Close app", "Wait", or "Send feedback." Selecting wait only gives the same popup eventually. I have uninstalled and reinstalled it, permissions for the mic and camera are turned on, and I've cleared the cache and data. 

Any suggestions?

Hi

I did a zoom meting on June 25th. It had simultaneos interpretation.

We didn´t record the language interpretation properly, and now he had only the original meeting audio. The record was local, and the option of recording in the cloud was disabled because we dind´t have enough space to recod there.

I have to acceed to the original meeting and try to record it again, with the translation.

Anyone knows if Zoom has a server were they save the meetings, and if you didn´t record one, you can watch it again, and record it if it where neccesary?

Thanks

When scheduling an event through the Zoom Desktop Application, selecting the Export option to any option will change the meeting to be set on the primary calendar, and you cannot change it back to the original calendar you had originally selected. You have to delete the entire event and recreate it.

If you create the event in the Zoom Desktop Application and save it in the alternate calendar without selecting the Export option, you can then open the saved email and select the export option after it's been saved, and the event stays in the proper calendar.

This is a new bug that has just started happening with the most recent update to the Zoom Desktop Client. Have logged a Support Ticket, but unsure if others are experiencing the same issue.

Here's my actual workflow example: I have Google Calendar integrated into the Zoom Desktop Client so that I can see several of my Google Calendars (all under a single Google Account). I have set up a separate calendar also under this same account that houses all of my Zoom Meeting Events. When I create a new meeting in my Zoom Desktop Application, I will input in the relevant information (e.g. meeting title, start/end time, time zone, etc.), and then I used to be able to quickly select the Calendar to save the event into as my "Zoom Calendar", select the recording template, and select the "Export" option to "Other External Calendars." That way when I save the event, it will save into my Zoom Calendar that resides in my Google Account, and I will get a pop-up dialog box that presents me with the relevant Zoom Meeting information I can quickly copy & share with my clients.

Now what happens is that once I select the "Export" option and set it to any of the options provided, the event will save into my primary Google calendar, and I cannot change it to the correct calendar. Additionally, this event does not sync with Google Calendar, so no calendar event actually shows up in my Google Calendar. It is only visible in Zoom.

I have no idea what has caused this change, but it is a massive frustration that has added several steps to my workflow.

If anyone else has seen this issue and/or has a fix, please let me know.

Thanks, much.

M