Hi All,

We're having an issue where users are clicking on the provided link and they are being redirected to a completely different session. The session they are being redirected to has nothing to do with them at all. So far it has happened (seemingly) random. 

Not sure how to capture this or track to give evidence to the issue.

Thank you all in advance

Videoconferencing does not start after starting meetsig on windows 11 PC desktop app.
Also, when I press settings, the settings screen does not open.

Here is what we have tried
Clean uninstallation of zoom
Initialize the PC.

I used the same PC and logged in with a different Windows account and was able to use zoom.

I am considering the possibility that the problem is in the C drive or lower, but what should I do?

Good afternoon, how can I remove the popup window in the browser that says "Click Open Zoom Workplace app in the dialog box in the browser If the dialog box is not displayed, click Start conference" (all this is on the Yandex browser, the zoom application is installed)

I need to set in advance the default language for automatic transcriptions generated in cloud recordings.

Is it possible?

At the moment transcripts for cloud recordings are always generated in English.  Regardless of the language spoken in the meeting!

I know that  the host can regenerate the transcipt in the right language but this is not what I'm interested in.

If I want to share the link to the recording and the transcipt (in the right language) I can't do this immediately.

I need before to change the language of the transcript and then to share the link.

Thank you!

  Isabella

We record our Zoom meetings to the Cloud and have them automatically backup to Dropbox.  Currently, 2 emails are receiving notifications that the recording is available - the email associated with the Zoom account and the email associated with the Dropbox account.  How can the email notifications be turned off?

The Zoom Add-In for Outlook appears as an option to add Zoom meetings in Outlook 365 Calendar on the web, however, in Safari once you click to add a meeting, it asks to allow a new window for sign in. Once you enter your credentials it asks again to allow a new window and will ask for sign-in again. This is a continuous loop and will not allow you to ever actually add a meeting. The add-in functions properly in Google Chrome.

MacOSX Ventura 13.2.1
Safari 16.3

I need help solving a recurring issue of not being able to see a presenter's PPT when joining a Zoom meeting from the phone. If I join the meeting from my laptop I can see the slides just fine but when I join from my phone I can't see them anymore even if I change the view to gallery. The option to see the slides just isn't there. It seems to only happen in some meetings which leads me to believe the issue is in how the slides are being shared or in the settings of the Zoom account that is hosting the meeting.

For example tonight I joined one meeting from my phone and there was no way to see the PPT. Then I joined another meeting and could see the PPT just fine. In both cases I could see the PPT on my laptop. In both cases the presenter was a "Co-host" and was spotlighted/pinned. The only difference between the two meetings is that one was in focus mode and the other was not. However, I have joined meetings in focus mode before on my phone and been able to see the shared screen.

I even tested the issue with a friend who has an android (I have an iPhone), and neither of us could see the slides.

This is boggling my brain, please help!

When starting the camera its just a dark screen even though the laptop camera shows a turned on light. Camera is working in other apps but facing issue in zoom. I have tried to follow this article -- https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064277 
but this solution is outdated and doesnt work now.