Hello everyone,

Thank you for the help. First time user.

So I scheduled a meeting and we could see each other. But we could not hear each other.

Do I need to do something? Any advice, please. 

We both had earphones. 

I was on a desktop and he was on phone. I don't know if that makes a difference.

thanks

ashley

I see this topic has been discussed before but I do not see a satisfactory answer.

Preface: I just bought a brand new Dell Inspirion Laptop, see specs
1. Intel Core i7-1355U 13th Gen 

2. 16 GBs RAM

3. 1 TB disk Drive Capacity

Problem:

I have a course I am taking online and recently upgraded to this laptop since the camera in the other laptop was getting unreliable.  I started my class last night and it keeps disconnecting and reconnecting me ever 10 mins or so.  If I miss 15 mins of each class I am counted as not being present and each session is required to pass the class.

Mitigation attempts

1. Update Win 11

2. Updated all drivers

3. Delete some bloatware

4. I tried zoom on the web and downloaded the software with no difference in behavior

5. Tried other online meeting vendor i.e. Google Meet

Observations:

1. None of the updates prevent Zoom from disconnecting and reconnecting me as usual which means the problem still exists

2. Google meet worked as expected and stayed connected the entire time.

Conclusion:

My conclusion is that there is a bug within Zoom software or a setting I need to adjust to prevent this since it seems it is isolated to Zoom.

Hi

I am hosting a meeting for over 100 people to review a powerpoint presentation.  

1. I'd like attendees to enter the meeting without my having to admit them because there are too many people.  

2. I'd like to show a full screen (no slides in the queue nor attendees being seen).  

3. After the presentation, I'd like to exit the presentation and allow video of all attendees for Q&A.

BJC80

Everytime I sign into my Zoom account I get a pop up that tells me that Zoom.us has "turned off" my reactions.  To turn them on, click the camera icon.   I DO NOT care to see this every time I sign in.  It does nto make sense anyway.  How do I turn it off and stop it from appearing?  It is in the green camera icon at the top of my Mac toolbar. 

Anyone??

Thank you, 

Rick

We recently discovered that our SCIM integration is not working.  I have tried to re-authorize Okta because the previous admin has left the company and my suspicion is that he was the one who authorized this before.  I am getting the following error: `You cannot authorize Okta Identity`.  I am currently the account owner.  What do I need to do to reauthenticate with Zoom to enable Okta provisioning?  Any help you can provide would be appreciated.

Hi,

     I cannot get Zoom to record my meetings at 720p when saving to the cloud.  They record just fine at that resolution when recorded locally.

- I have a pro account

- My camera is an external 4k DV unit connected through a HDMI to USB adapter which appears to be capturing at least 1080p

- The app has HD checked in the video settings

- I have followed the advice at Zoom Support article on "Resolution of Recorded Video"

- I have  HD video for Zoom Meetings set in my account and settings, according to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166 

- I am in speaker mode with gallery view (<25) and full screen.

- I have tested with only myself in the meeting and live may have 2 or 3 present.

- I have original sound enabled.

Any other ideas?

I use Zoom to record a Church service in which a few housebound people may come online.  The recording is then uploaded to our Youtube account.  There is no interaction with those attending the call, so I could just do Youtube Live.  But people are used to Zoom.

thanks