Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Hi all, Before joining the meeting my speaker and mic test seems to be working fine. However when I join audio, the speaker fails to work within zoom. If I try the test speaker option, I can hear some jitter and that's it. Any help would be really appreciated. Thanks!
I have tried reinstalling zoom, upgrading to windows 11, reinstalling audio drivers, but the problem persists.
I was not facing any issue on the same system till a couple of weeks back.
Show less
Hi - I am trying to access Zoom, however I keep getting the message" You are unable to connect to Zoom. Please check your network connection and try again." I read the previous posts in the community and tried uninstalling and reinstalling the app but that does not seem to work. Any suggestions? I am using a MacBook Pro.
Show less
I consider myself an experienced computer-based Zoom user. I'm asking for help on behalf of a friend who bought the Tab M10 HD from Curry's during lockdown who said that it would be fine for Zoom. I'm not familiar with Lenovo tablets but I think this one is Android based as the settings app looks similar to my Moto phone. My friend (Pauline) has been able to use the Zoom app to join meetings until about 2-3 weeks ago. When I used the app on her tablet today, it said Update required. The current version is 5.4.x. If I accept the update, a download begins and never completes. If I ignore the update I cannot join a meeting. I tried uninstalling the app and downloading afresh from the Google Play Store. The green Install button in the Play Store flashes when I press it. A message box appears below "Something went wrong - please try again". Repeated presses give the same result. I tried restarting the tablet and then attempting download again from the Play Store but again "Something went wrong ..." The issue is perhaps complicated by having two gmail addresses ***263:gmail.com and ***4572:gmail.com on the tablet. The latter is used on Pauline's phone to send and receive emails while the former is not, and was possibly created in error during initial tablet setup. The 263 address is unwanted but seems to be linked with some Google apps, e.g. YouTube. Pauline is able to use the Zoom app on her phone but prefers to use the tablet's larger screen so she can clearly see the faces of other participants. The operating system prevents installation of the Zoom app from anywhere other than Google Play (e.g. zoom.us). The device's memory is only half full. What should be done to use Zoom on this device? Richard
Show less
I am a licensed new Zoom host. I need to know the actual time that a meeting I hosted ended (to provide for Minutes of the meeting). I know how long we scheduled for Zoom...but finished "early" and signed out. Is there a way to find the time when we closed the meeting?
Show less
Hi,
Anyone knows why the virtual background of ZOOM doesn't support Samsung Galaxy Tab A 10.1 (2019)?
MT
I created a meeting on 1/4 at 6:00pm for a meeting on 1/16 at 1:00pm. I copied/pasted the meeting details into an email and sent to several people. I have my waiting room setup. I asked a couple of people to click on the meeting link because I wanted to confirm that they would receive, "wait for the host to let you in". The people did say that they saw that, however, the meeting invite said that the meeting was on 1/4 at 6:00pm, which is the date I created the meeting, not the actual meeting date. What is going on with zoom?
Show less
I run a training business and we use a lot of recurring meetings with clients, so that each client has their own dedicated recurring Zoom meeting that we use for all training sessions with that client. Recurring meetings seem to be vanishing from the list and becoming inaccessible without any warning, which is causing us huge problems. Today I went to run a session for a regular client only to find that the meeting details we normally use had been deleted by Zoom and the meeting no longer worked. We had to create a new ID, email all participants, the meeting started late and it was extremely poor service to our client. I have had this happen with a number of recurring meetings but there seems to be no consistent pattern to it. I have recurring meetings that haven't been used for over a year that are still active, whilst this latest one that has vanished was used quite recently. We don't use any calendar integrations or other complex stuff, this was just a normal meeting scheduled via the Zoom web portal and then we emailed the details to the client. Zoom Support refuses to accept any bug reports from me (despite us being paid customers), so I am not sure how to identify the problem, and particularly I'm not sure how to stop it happening again. We can't do business using Zoom if meetings we rely on are getting deleted at random. Thanks.
Show less
