I need help solving a recurring issue of not being able to see a presenter's PPT when joining a Zoom meeting from the phone. If I join the meeting from my laptop I can see the slides just fine but when I join from my phone I can't see them anymore even if I change the view to gallery. The option to see the slides just isn't there. It seems to only happen in some meetings which leads me to believe the issue is in how the slides are being shared or in the settings of the Zoom account that is hosting the meeting.

For example tonight I joined one meeting from my phone and there was no way to see the PPT. Then I joined another meeting and could see the PPT just fine. In both cases I could see the PPT on my laptop. In both cases the presenter was a "Co-host" and was spotlighted/pinned. The only difference between the two meetings is that one was in focus mode and the other was not. However, I have joined meetings in focus mode before on my phone and been able to see the shared screen.

I even tested the issue with a friend who has an android (I have an iPhone), and neither of us could see the slides.

This is boggling my brain, please help!

When starting the camera its just a dark screen even though the laptop camera shows a turned on light. Camera is working in other apps but facing issue in zoom. I have tried to follow this article -- https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064277 
but this solution is outdated and doesnt work now.

I cannot open Zoom. I get an error message saying that an update is required.  But it won't let me update. It gives me error messages. When I tried to uninstall it, it would not allow telling me that I don't have admin rights (this is a personal PC).  I'm being held hostage by Zoom; I can't update it and I can't remove it. Help please.

I scheduled a meeting and set it to record in the cloud. I've received the recording of the meeting, but there doesn't appear to be a transcript of the audio. According to Zoom's info, the transcription is automatic if the meeting is recorded in the cloud. Where is it? How can I be sure I get a transcript of future meetings?

I am a college instructor and all of my courses are online. A typical lecture is 2.5 hours long. All lectures are via Zoom and my students join live. When the lecture is done and class is dismissed, it takes a considerable amount of time (30 minutes or more) before the Zoom recording is ready for viewing, which is OK. However, I want to be able to name the recording while the recording is still processing. At the moment, I have to go back at a later time when I get the chance, to rename the recording. I would like to name the recording as soon as I stop the Zoom recording and class is done.

Hi all,

My desktop client (Win 11 machine) lost my personal contacts and the sync to gmail address book.

I have re-created the contacts two days ago, they were visible in 'my contacts', but they have disappeared again.

Any pointers as to what's needed in order to keep them in the app?

I belong to a group that has a recurring weekly meeting, of which I have been the moderator for about 3 months. I always start  Zoom, hit Switch Account and login with the Group's credentials. I always see a link  for a Personal Meeting  ( I believe this is associated with our group's first moderator,, along with our Group's recurring meeting link.

This Saturday, when I logged in, our recurring meeting was missing. I was perplexed, staring at the screen, when suddenly that link appeared.

My question is simply--how can this happen? Does it mean that someone who knows  the  Group's credentials was logged on before me, and when she logged off, that link appeared for me? Or am I just assuming someone else was in there? Is there another explanation? Is my scenario even plausible? I thank you in advance for an answe to what might seem like a really stupid question  to a lot of you. Please understand, there are a lot of anonymity issues surrounding my Group, and I am very concerned about what happened.

Thank you!

Hi everyone,

I've got a question.

I've got my main domain for g-suite. My brand name has changed so I've added an email alias and it's set as default in my gmail account. It works perfectly for sending emails. However when I send out an invite via zoom, it still shows my ''old'' domain. I've tried to change it in Zoom settings > Only show default email when sending email invites. So it still doesn't work.


Maybe I need to change something with users? I don't know because with users it still shows my old email address. 

Thanks in advance!