We've been connecting our H.323 systems to Zoom meetings for 5 years, and in the last few weeks have noticed the Mute on Entry pop up message no longer disappears automatically. The mute on entry setting has been on for the meetings, and has not been changed on our end.

The message below used to disappear within 30-60 seconds after connection, but now it never goes away. I've dug through the settings looking for something to auto suppress this, but either missed it or it doesn't exist. Is there any way to fix this?

Image of the message - https://imgur.com/a/EdP2f3u

I run a technical meeting and tonight we got a type of zoom bombing I've not seen before.  Seemed to be free floating window with sexual content, not associated with any particular user.  We had rename/video/screenshare off.

We also had offensive chat messages appearing to come from multiple people ... seems that someone was able to create a chat "from" someone else.

Not sure what more I can do to defend against this sort of behavior.

We are using Zoom VDI client on Azure Virtual Desktop with about 15 different hosts running the same image.  Zoom Client for VDI(64bit) version 5.17.14660 in installed via script during host generation.  Some users have a problem where they get an error trying to login to the Zoom client.  It says, "Update required: Your app version needs to be 5.13.0 (VDI plugin) or higher to join this meeting. Contact your IT admin to update. Join this meeting from your browser."

Other users on the same host have no problem logging in, so it seems to be a profile based problem.  We have tried renaming the folder .../appdata/roaming/ZoomVDI.  This is recreated, but same problem exists.  Does someone know how we can get the app to work for users without rebuilding their Windows profile?

My Zoom meeting suddenly not responding and exits the meeting every time after I join the meeting and choose join audio, but the camera is safe because it can be seen and when I decide not to join audio the meeting runs smoothly. The oddity occurs when I choose join audio.

I would like to disable two factor authentication. I have followed the Advanced, Security, click the toggle, and have received an email today the TFA has been disabled.  Yet, when I next went to log-in to Zoom I was asked to enter the TFA code.

How do I actually disable TFA please?

When closed captions are enabled by the Host of the meeting, I find that the following issues occur: 

1. Speech that is translated to text comes in 4 or 5 lines at a time and there’s a long pause between their appearances. The time they stay on the screen is so brief that even a fast reader like myself can’t keep up. 
2. When someone enters text in chat, the chat window appears as an overlay on the captions and it becomes difficult to read the captions.

How do I change the format of the captions so that 

1. Text appears within couple of seconds after they are spoken and appears no more than 2 lines at a time.
2. Chat window can be moved to the side so it does not block the captions. 

???

Also, the caption font that appear on the screen is small - please make it possible for the user to enlarge it if needed even for folks with glasses.

-Amy