I have been using Zoom with no problem for a few years. Now, during the past two months, other call participants are telling me that the level of my voice sometimes decreases so low that they cannot hear me and overall can barely understand what I'm talking. They keep telling me to get closer to the laptop, but this doesn't really change anything. I have tried to work with the audio settings and reinstalled the app, but to no resolve. I don't have this issue with any other app (WhatsApp video, Google Meet, Skype). Do you have any clue what might be happening and how I can solve the issue? This is extremely frustrating and distressful and using another app is not always an option.

Hi Zoom community,

Description

I’m trying to integrate the Zoom Meeting SDK using the JavaScript client and the provided auth endpoint sample. However, I keep encountering the "Signature is invalid" error. Here’s what I’ve done so far:

1. Cloned the Zoom Meeting SDK Auth Endpoint Sample and set up the server locally.

2. Configured the .env file with my SDK Key and Secret from the Zoom Marketplace.

3. Used the client-side code from the Zoom SDK documentation to initialize and join the meeting.

4. Verified that the meeting number, SDK key, and role are correct.

Scenario

I want to join a Zoom meeting that does not require registration (i.e., participants can join directly without registering). I’ve already started a meeting using my Zoom account, but when I try to join the meeting programmatically using the Zoom Meeting SDK, I’m unable to join and encounter issues.

Debug Code

Despite this, the error persists. Here’s my client-side code:

function getSignature() {
  fetch(authEndpoint, {
    method: 'POST',
    headers: {
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      meetingNumber: meetingNumber,
      role: role
    })
  }).then((response) => {
    return response.json()
  }).then((data) => {
    console.log(data)
    startMeeting(data.signature)
  }).catch((error) => {
  	console.log(error)
  })
}

function startMeeting(signature) {
  document.getElementById('zmmtg-root').style.display = 'block'
  ZoomMtg.init({
    leaveUrl: leaveUrl,
    patchJsMedia: true,
    leaveOnPageUnload: true,
    success: (success) => {
      console.log(success)
      ZoomMtg.join({
        signature: signature,
        sdkKey: sdkKey,
        meetingNumber: meetingNumber,
        passWord: passWord,
        userName: userName,
        userEmail: userEmail,
        tk: registrantToken,
        zak: zakToken,
        success: (success) => {
          console.log(success)
        },
        error: (error) => {
          console.log(error)
        },
      })
    },
    error: (error) => {
      console.log(error)
    }
  })
}

The get the code above from the original zoom Javascript Sample Repository

And here’s the response:

{
    "method": "join",
    "status": false,
    "result": "Invalid signature.",
    "errorCode": 3712,
    "errorMessage": "Signature is invalid."
}

Questions

I’ve double-checked the following:

• SDK Key and Secret match between the client and server.

• Meeting number is valid and belongs to the same Zoom account.

• Server clock is synchronized.

What am I missing? Any help would be greatly appreciated!

Thanks in advance!

We're using Zoom via an integration to a different event platform which manages our registration and sends personal join links. However, Zoom always sends a "join meeting" email 5 minutes prior to the meeting taking place. But our event platform is already taking care of the join meeting emails - I can't seem to find anywhere where I can disable these automated "Join meeting" emails.

We're running a React application with the `@zoom/meetingsdk` to embed a video meeting in our UI. We recently bumped our version up to v3.8.0 to be compliant with the latest enforcement of updates and found that users were unable to view video from other users (unable to view the gallery view as well). We tried bumping to the latest available version (v3.11.2) and this did not fix the issue. For now, we've bumped down to v3.5.1 and that seems to have fixed the issue (notably, it changed the UI that iPhone users see). This is a critical bug blocking our ability to upgrade our dependency to be compliant with the May 3rd enforcement.

Hello

I would join a meeting with my Android but it's an old Android version. Could you please send me a link in order to download the application on my old Android , and join the meeting? See my android informations :

Thanks 

Version Android : 6 0.1

Version logiciel sécurité : asks v1 2 releasd 161011 

SMR aug-2017 Release Q

Version Kernel : 3.4 39- 13786508 dpi@SWHE7715#1  Mon Jul 18. KST 2022

Numéro version : MMB29K.T700XXU1CVG1

Version Knox : KNOX 2.6