Hello Zoom family:

I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.

When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it.

Does anyone have this same problem?

I appreciate your help.

Recordings, Hi - I have the Zoom Pro version and do not know why my Zoom recordings are now saving as 'double_click_to_convert_01' (raw format) - why is this, and how can I convert the recording to MP4 please? I would appreciate any help to resolve this issue. 

@Anonymous , it’s crucial to implement this feature promptly. I host daily meetings with 500 participants in large auditoriums, and the inability to adjust the font size of participants names is a major hindrance. As a result, we’re seriously considering switching to other platforms solely because of this limitation.

While i am attending a zoom webinar or meeting i frequently receive Teams phone calls. Since i've only got the one headset for all my audio, is there a way to mute the meeting temporarily, so i can take the phone call, then get back to the meeting? currently i find myself actually LEAVING the meetings to deal with the phones, and a dislike that solution!

Thanks in advance for your help~

                vicki!

Considering "Zoom trolling" has become a popular YouTube trend, I hope that zoom would do more to help prevent these types of interruptions.

One feature that would help is to automatically block any users that go over a certain decibel level. Often these users use tactics of "jump scares" and use loud clips to jolt members.

I hope that Zoom can implement this and other strategies so we can continue to actually do our work.

I am unable to sign in to my account because I am not receiving the verification code sen to my phone by SMS. And it is impossible to contact support since all support options need me to sign in. I had this issue since months. Finally, I created a new account to be able to post here. This is what I tried so far:

1) Tried creating a support ticket (asks me to sign in)

2) Tried to get help using the chatbot (directs me to the sign in page)

3) Tried to post here in the community pages (asks me to sign in)

4) Tried phone support (asks for an ID which I can only access by signing in)

5) Created an alternative account to create a ticket (ticket automatically closed saying I need to sign in with the account with the issue)

This is like a joke !

Can someone please help me?