First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.

But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.
So, Zoom has forced me to select an incorrect board to begin with.

While I can log into my Zoom account normally using the Chrome and Edge browsers....I cannot log in using the Firefox Browser.

When I reached out to Zoom, I was forced to use their "chat support", which could not break out of its circular logic.  As a result, none of the prompts it offered me were even nearly correct and I could not force it to break the cycle and create a new issue.

That said, it is obvious that changes within "either" Firefox or Zoom have broken the ability of Firefox users to log into Zoom accounts.
The suggestion "Use Chrome" or "Use Edge" is unacceptable, as I Choose to use Firefox and will not be told how to use my computer.

I expect Zoom support to work with the folks behind Firefox to resolve this issue

Sadly, I did open ticket TS1459185, but cannot check the status of that ticket because of the limits Zoom places on their support.

This is extremely annoying

Workplace Proで契約していました。未払によりサブスクリプションがキャンセルされたため、2025年3月6日に支払しました。

・請求書を見ると「サブスクリプション期間2025年1月31日-2026年1月30日」となっているため、2025年3月6日に支払った分で2026年1月30日までPro契約になったものとの認識でおります。

・ただ「プランと請求」画面ではまだ、Workplace Basicのままになっており、Proに変更されていません。

・「プラン管理」画面でも、"現在のプランはWorkplace Basic"となっています。

・ログインし直してみましたが、状況は変わりません。

このままの状況で、Proの機能を使うことができるのかご回答お願いいたします。

I was the chairperson of a non-profit board that has a Zoom Pro account. When I left the board, we changed the name on the account to the new chairperson. I have my own Zoom account and get invitations to Zoom meetings not related to the former non-profit. But when I click the link from the Zoom meeting invite it grabs the non-profit account and displays my name as the new chairperson's name. When I schedule meetings using my own account, my name displays correctly. What do I, or the non-profit, need to do so Zoom links don't grab the non-profit account when the invitation is to me, not the non-profit?

Hey everyone,

Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem still pops up occasionally.

I use Zoom for client calls and team meetings, and since I also run an eCommerce business using Sellvia, clear communication is crucial for handling orders and discussing strategies. Has anyone found a reliable fix for these issues? Any tips on optimizing Zoom settings for smoother performance? Would love to hear what’s worked for you!

I've had this happen a couple of times in the last 2 years- When the person who is screensharing annotates, and annotation disappears after a few seconds. It is not happening to the participants. The last time this happened, IT had to uninstall and reinstall Zoom on the computer. Can you think of anything else I can try first?