Hi there,

It's been days that I do not manage to access the "Recordings and Transcripts" paga on the website. Anyone else having the same problem or now how I can recover a recording from the bin without having access to that page?

Never had this problem in years of use...

Thanks so much!
Susana

Hi everyone,

I'm having trouble with the Zoom app on my computer. When I try to create a meeting, it doesn't show up, but the app icon suggests that I'm in a meeting. Additionally, whenever I go to the audio settings, the app crashes completely.

However, the Zoom web version in my browser works fine—I'm able to create meetings and access audio settings without any problems.

I’ve tried updating, reinstalling the app, and checking my system’s audio settings, but the issue persists. Has anyone else experienced this, or does anyone have a solution?

Thanks in advance for any help!

When connect my Samsung S10e phone to my TV using a USB-C to HDMI cable, the sound normally comes thru the TV.  This works for apps like Disney+, YouTube, and any other app I've tried except for Zoom.    

What do I need to do to make my Zoom audio work thru the TV using an HDMI connection?

thanks,

Tom

Hi, my microphone volume is suddenly too low. I have a macbook pro. It's hard for all my client's to hear me. In audio settings the microphone volume is on max. However, when I test my microphone in audio settings my voice volume is much too faint.

I tested the microphone on my computer itself, it is fine. I have done the most recent update.

Please help! Thanks

I have a problem with Zoom meetings desktop app.

1)When I try to join a meeting, it loads, and a window appears asking if I want to connect the audio as always. Then I click connect using my computer audio. It just exits the whole thing by itself;
2)When I open Zoom settings, there are menus, like Video, Audio, General Settings and so on. All the other menus work but when I click on audio, the settings closes automatically;
3)I can join meetings through browser but it's uncomfortable;
4)I have tried updating and uninstalling and reinstalling.

I can't install the latest linux client (5.16.6.382) on Ubuntu 23.04.  The install seems to work until ending with this error:

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 I tried installing using "sudo dpkg -i zoom_amd64.deb' and it seemed to succeed but the zoom client silently exits (with zero status) immediately without displaying anything.

Does anyone know what to do?

$ sudo apt install /home/jima/ptmp/downloads/zoom_amd64.deb
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'zoom' instead of '/home/jima/ptmp/downloads/zoom_amd64.deb'
The following NEW packages will be installed:
  zoom
0 upgraded, 1 newly installed, 0 to remove and 113 not upgraded.
Need to get 0 B/186 MB of archives.
After this operation, 673 MB of additional disk space will be used.
Get:1 /home/jima/ptmp/downloads/zoom_amd64.deb zoom amd64 5.16.6.382 [186 MB]
Selecting previously unselected package zoom.
(Reading database ... 325617 files and directories currently installed.)
Preparing to unpack .../ptmp/downloads/zoom_amd64.deb ...
Unpacking zoom (5.16.6.382) ...
Setting up zoom (5.16.6.382) ...
run post install script, action is configure...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu1) ...
Processing triggers for shared-mime-info (2.2-1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu5) ...

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)