I am struggling to download a recording to my IPad. In the tutorial it shows a download option next to the copy a shareable link option. In my Zoom account that option does not appear. I tried share - download at the top of the screen above all meeting clips but cannot find that it downloaded anywhere.

I've joined my first meeting since the security upgrade and when I click Reactions to raise the hand icon, all I get is "recognize hand motions", nothing else. How do I raise the hand icon, the thumbs up and down icons as I used to be able to?

For the last 4 months or so, when I use Zoom, it completely obliterates my internet connection, making the video freeze for several minutes at a time. Video meetings are essentially impossible, and since I work remotely as a consultant it has been an enormous headache. Within seconds of starting a meeting, I get a notification that my internet is unstable and the audio and video freeze to the point where I have to end the meeting.

My typical internet speed is very, very fast: 600-700 mbps download and 300-400 mbps upload. When I use Zoom, the download speed falls to 2-8 mbps and the upload under 1.... I am not exaggerating. In other words, Zoom reduces my connection speed by literally 99%. Turning off the video makes no difference. My internet speed remains throttled even after I close the Zoom meeting. I have to restart my entire computer to get my normal speed back.

I have tried removing and reinstalling the app completely and it did nothing to help. I have searched in vain online for help but only found a few other people with the same problem as me, but no solution. I am on a Mac running Sonoma 14.6.1. Zoom is completely updated. I am at the point where I am going to cancel my subscription because the app is functionally unusable.

Hi all,

We use Zoom at our local church to tie in those unwell to the program. We also allow them to comment by raising their virtually hand.

The issue we have is that the Surface Pro on the rostrum which is used- once the screen has more then a screens worth of participants it starts to scroll down. So at the start of the meeting the Participant list is scrolled to the bottom of the list. When people raise their virtually hand its off the top of the screen. We want the Participant list to always stay at the top (showing Me ,then the host and co-host and then the virtual hands) so we can see the virtually hands.

Is there anyway of doing this?

The issue might be cause because we've set the screen scaling to 175% to try and make the names and virtual hands larger.

Help.

Thanks.  

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening:

Next page that loads says:

"Sorry, you do not have the latest version of Zoom Workspace App installed.

The latest version of our application will download automatically. Kindly install it to accept the meeting invite.

If the download doesn't start automatically, please download manually.
Manual Download

Join from your browser"

The version update download starts and when I click on join from your browser nothing happens. I open the download it runs and disappears.

I checked my zoom app and it says that it is at its most up to date version. I have uninstalled and reinstalled zoom on both Linux and Windows. Restarted both computers and cleared cache. I do not have a paid account. Still when I click the link it redirects me to to page saying that I don't have the latest version.

This is the start of the url I was sent - is it possible I was sent an incorrect link or is this something with the zoom app? us05web.zoom-invite.live/Windows/meeting-invitation/pwd=

I have been having this issue this from end dec 2024 till now. Tablet users eg ipad will not be able to see my shared screen if they enter the meeting AFTER i have started the meeting and SHARED my screen. they will only see a grey screen unless i stop share and Reshare my screen again. Not only is very distruptive to deliver of lesson/meeting, all the contents i have written earlier on the powerpoint is cleared.  But if i dont reshare, those that check in at diff times wont see a thing. 

Laptop users do not have such issue.

problem does not only restricted to participant account cos i tested out signing in meeting using host email but with tablet(ipad/non-pad) also couldnt see shared content 

host and participants have uninstalled and installed the updated client.

wonder if anyone have similar issue and how to solve it. No such problem in the past at all. 

I am using a virtual background that is one of zooms backgrounds that zoom offered. I want to know if I can use continue to use the zoom virtual background when I do a podcast.

Although the podcast  is in audio format,  we will video some parts of it and it  may show up in promotion.

Please advise.

I can't find the answer to this anywhere on the zoom site. 

Thank you.

Hi all,

Recently saw a change in my image on video--i have gone from being "regular-sized" to tiny in the video (background has remained unchanged, same hardware, etc.).  I'm using a Logitech C930 with a Lenovo ThinkPad.  I don't have the same issue with MS Teams--size there is unchanged.  

I've tried using the Logitech Capture app to zoom in / out, and it appears fine.  its only when I open zoom that I get tiny.  Thanks!