I went to record something with music and voice yesterday and all of a sudden the enable original sound toggle is gone when using my android to record. i read in the community people said with ipad they were having the same issue and to go to the gear icon. There is no gear icon on an android phone in a meeting. I checked on my desktop and i had that toggle enabled in settings but it needs to be there on my phone so people can hear music and voice. Why does zoom not let us know of these changes. So frustrating...and embarrasing! 

I'm at my wits end.  I've uninstalled, reinstalled the desktop client.  I've tried with two different accounts.  No matter what the remote control button is not showing up in my zoom sessions.  I've gone to the screen share setting and enabled it, I've gone to the web settings and in In Meeting (basic) I've enabled remote control.  I've tried using the hot key even though I don't see the button.

Nothing.  It's not anywhere.  Others seem to have this problem.  How do I get it?

Hi, I'm using WIX to launch the MVP and test my service.

My staff is made by 7 users who will use ZOOM Meeting (throught WIX) with their clients who will book an appointment through my website (WIX). 

They need more than 40minutes call. Do they have to upgrade their base Zoom subscription or can I upgrade the default ZOOM Meeting account on WIX and consequently the staff can benefit of my upgrade?

Any solution?

Thank you

Help! My step daughter used my computer for a zoom and changed the display name to her name. It will not change back in meetings to my name, even though it is my name in my profile. 

I have tried deleting cookies and/or browser history on both Chrome and Safari.

It is fine on my iPad zoom, but will not go back on my MacBook. 

Any ideas? 

Hello everyone,

I use Zoom to teach Seated Tai Chi and one of my attendees uses an iPad to take the class. The recent update has moved the tool bar to the bottom of their screen and this is blocking their view of my legs. 

Is there a way to hide the toolbar on an iPad, please? 

TIA

I have a paid Zoom pro account. I recently got new computer with Windows 11. When i try to start a new meeting I get an error to "go to Microsoft store" to get an app to use for meetings (See attached).  I tried this and no apps for this? I then download another Workplace app from the zoom website and can get in but all my settings, backgrounds, etc are missing. The Workplace app does not stick for future meetings. I have to do this each time start a new meeting!!Does anyone have a solution to fix this? Thank you in advance! Carl Lucchi