Hi,
I just recorded a live class (I'm a paying Zoom user) and the recording that was saved to the cloud is awful.  It's fuzzy and the audio/video is off.  First, why would this happen? (wifi is working and call went fine).  Second, is there any way to fix this so I can send it out in a viewable way to my clients?
Thanks for any help.

Nicki

Made no changes to my Mac or app.  Suddenly for no apparent reason, can no longer share computer audio in meetings.  I do this to share background music.     I've uninstalled, and reinstalled, and ensured that screen recording, and nothing.    Normal audio is fine.   In fact, If I play music and "share computer audio", the music stops.  If I "stop sharing" then my music can be heard again in my speakers only.         Very frustrating, and have yet to find a solution.  

HELP. I keep getting the message "You will have to leave this meeting to join the new meeting". It doesn't matter what I do - uninstall, reinstall, switch off computer - left overnight, every variation I can think of I still get this message as if I am in a meeting which I'm not and that I need to join a new one. 

Two questions:

- Does anyone have a solution who is familiar with this problem ? 

- The Zoom help bot doesn't have the answer, is there a way to contact a Zoom support human being ? 

Thanks 

I continue having a strange problem where zoom tells me the password is wrong when trying to join a meeting. The password is just 1 character long (not very secure, I know, but not my choice, and  it's a meeting open to the general public in my area anyways), so I'm not typing it in wrong. Additionally, if I open the meeting in the web browser (same computer, keyboard, etc) I can join, but only in the browswer, If I click to open the Zoom Client it doesn't work. Using the same account on my phone works too.

Interestingly, in the meeting history drop down, the meeting will initially show up as usual (ie  with the name "Weekly Information Meeting"). Then after choosing it, inputting the correct password, and being told the password is wrong, the name changes on the history drop down to the generic "Zoom Meeting".

I've tried the following:

-Restarting computer

-Logging out of zoom

-Clearing the meeting history

-Checking for updates (there were none)

-Having the meeting host check for updates (again, there were none)

-Clicking "don't connect to audio" (a suggestion from another user)

-Starting my own meeting, closing it, and trying again (another suggestion from others)

This seems to be related to the Client itself. Interestingly, it happens most often after I update Zoom. Also, after a time, maybe an hour, often I can connect successfully with all the same credentials.

Any thoughts?

Ever since there was the forced new update late last week, there seems to be a few major issues with the new "Zoom Workplace" that's really causing delays and issues in collaboration.

FIRST ISSUE - FREEZING EVERY CALL START

For every call I now try to join in on - whether it's my call or someone elses - it now freezes when I try to join.

• It gives me a time/waiting icon.
• No buttons work.
• If I try to click anything, the whole screen goes white and locks up.
• If I click again, it gives me the failure drop screen where I click either "wait" or "close program".
• It usually takes 2 to 5 minutes for this to resolve, or I have to restart it all.

I have to now plan extra time for all calls to make sure I can sit and struggle with this for a few minutes so I show up on time to the Zoom meeting. This is VERY INCONVENIENT.

SECOND ISSUE - DEVICE DETECTION NOT WORKING

Zoom can no longer detect my advanced plugged in podcast/call mic. It shows in my computer settings, so it's not a personal computer issues, but it won't show in the new Zoom Meeting room.

I've restarted the whole computer and it still won't connect. I'm forced to used my subpar and hard to hear computer mic which is both horrible for client calls and my podcast interviews.

Can some one address this bug in the new launched version?

Hi dear community

I run Zoom classes with multiple participants.

In every class there is a part where I spotlight myself with another participant, so everybody can see only the two of us.

Unfortunately, on the recordings it looks different: Instead of seeing the 2 spotlighted speakers, which is the desired outcome for me, we see only the active speaker at any given moment.

Can this be configured?

Thanks

It does not let me use my hands free as stereo and activates the microphones of these even when in configuration is in stereo mode, also I have a professional microphone, and zoom when using both is continuously changing the input resulting in poor audio quality.