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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Zoom Recording File Conversion

Hi, I'm having an issue and I hope someone can help.I recently recorded a meeting. The Zoom Recording File shows up on my local folder, however it doesn't convert when I double click on it.I'm unable to find the recording on the Zoom App.I also can't... Show more

Hi, I'm having an issue and I hope someone can help.

I recently recorded a meeting. The Zoom Recording File shows up on my local folder, however it doesn't convert when I double click on it.

I'm unable to find the recording on the Zoom App.

I also can't find ztscoder.exe 

Any ideas? 


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reply-icon Latest Reply - 

Salida forzada de zoom , como recupero la grabación

Termine mi sesión de zoom que estaba siendo grabada en mi equipo, pero tuve que cerrar a la mala "apagando la compu" por que se quedó congelado y no me permitia ni detener la grabación ni cerrar la sesión ni nada, literal se congeló! ¡Habrá alguna fo... Show more

Termine mi sesión de zoom que estaba siendo grabada en mi equipo, pero tuve que cerrar a la mala "apagando la compu" por que se quedó congelado y no me permitia ni detener la grabación ni cerrar la sesión ni nada, literal se congeló! ¡Habrá alguna forma de recuperar la grabación ???? 


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Failed to Authenticate

Help me pls! I can't enter meetings that require a commercial zoom account. Usually, I launch the meeting in browser, with Microsoft edge, and using my google account. This has consistently worked for me until yesterday. Now, I can join open access z... Show more

Help me pls! I can't enter meetings that require a commercial zoom account. Usually, I launch the meeting in browser, with Microsoft edge, and using my google account. This has consistently worked for me until yesterday. Now, I can join open access zooms just fine, but when I login into my account and try to join calls with the commercial account requirement, I can only get to the preview screen. When I actually try to join, I repeatedly get a pop-up that reads Failed to Authenticate. 

 

I've already tried clearing my cookies/cache, trying a different google account, restating my computer, changing my wi-fi network, updating my computer, changing my account password and re-logging in. Downloading the desktop app isn't a good option for me because of my built in anti-virus. 

 

I use Windows 11, Version 23H2 for x64-based System on an Acer Aspire 3 (a315-24pt) laptop. Suggestions?


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Zoom video is blurry when presenter is away from camera (recently started)

Over the last couple of weeks i have noticed that when i am away from our camera, my image is blurry, but when close up it is very crisp. This started about 2 weeks ago

Duplicates on calendar - Google

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice. The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from... Show more

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice.

 

The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from a specific calendar for our company, it duplicates. I checked the integration tab, and everything is off and the data sync and the bidirectional sync are off. 

 

I am not sure what the problem is at this point. Please advise.


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[Issue] Zoom freezes and goes unresponsive in meetings

Hello there, I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until i... Show more

Hello there,

 

I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until it decides to go unresponsive again. The time frames seems to be completely random, sometimes it freezes after 3 minutes, sometimes it endures 30 minutes without issues.

 

What I have tried so far:
- A complete reinstall (including deleting all temporary or cached files)

- Updating all drivers

- Turn of hardware acceleration

- Running in admin mode

 

See below for the crashrpt.xml that contains all of my relevant specs (even though it shows Win 10 in there, but I'm using Win 11 Home, build 26100):

<?xml version="1.0" encoding="UTF-8"?>
<CrashRpt version="1403">
<CrashGUID>03df9ba0-9286-4988-a0a7-5e04be2f284e</CrashGUID>
<AppName>Zoom.us</AppName>
<AppVersion>6.2.7.49583</AppVersion>
<ImageName>Zoom.exe</ImageName>
<OperatingSystem>Windows 10 Home Build 26100</OperatingSystem>
<DispalyDevice>Intel(R) UHD Graphics||NVIDIA GeForce RTX 3070 Laptop GPU||NVIDIA GeForce RTX 3070 Laptop GPU</DispalyDevice>
<CPU>11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz</CPU>
<CPUUsage>2.976142</CPUUsage>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>de-de</GeoLocation>
<SystemTimeUTC>2025-01-06T11:03:14Z</SystemTimeUTC>
<ExceptionType>13</ExceptionType>
<GUIResourceCount>1338</GUIResourceCount>
<OpenHandleCount>2991</OpenHandleCount>
<MemoryUsageKbytes>416468</MemoryUsageKbytes>
<MemoryLoad>51</MemoryLoad>
<TotalPhysicalMemory>32406</TotalPhysicalMemory>
<AvailablePhysicalMemory>15662</AvailablePhysicalMemory>
<TotalPageFile>38806</TotalPageFile>
<AvailablePageFile>8283</AvailablePageFile>
<TotalVirtualMemory>134217728</TotalVirtualMemory>
<AvailableVirtualMemory>132116301</AvailableVirtualMemory>
<GPUInfo>Intel(R) UHD Graphics##30.0.101.2079</GPUInfo>
<GPUInfo>NVIDIA GeForce RTX 3070 Laptop GPU##32.0.15.6109</GPUInfo>
<CustomProps>
<Prop name="App Start Time" value="20250106_115128"/>
<Prop name="Meeting ID" value="2CBD6875-121E-412B-88B4-F0A6AE700887"/>
<Prop name="VideoLaunchReason" value="12"/>
</CustomProps>
<FileList>
<FileItem name="crashrpt.xml" description="Crash Description XML"/>
<FileItem name="ssbcrash_hang_6.2.7.49583_NA_NA_01062025_120314_Zoom.exe_6720_unknown_NA_NA.dmp" description="Crash Minidump"/>
</FileList>
</CrashRpt>


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reply-icon Latest Reply - 

Meeting topic will not remove

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule. When it comes to the event and the participants are in the waiting room - on joinin... Show more

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule.  When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove.  The title we create then sits as a subtitle.  Has anyone else experienced this issue?

 


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reply-icon Latest Reply - 

Cohosts under the latest zoom version

I have been unable to assign cohosts during a meeting since the latest update.  How can I make this happen?

reply-icon Latest Reply - 

Todos os fones de ouvido funcionam no Windows 11, mas no Zoom sou desconectado!

Olá, equipe Zoom!Eu não sei o que está acontecendo, posso assistir aulas (cursos de concursos) no firefox, brave e outros navegadores, posso ouvir música pelo youtube, usar o prime video em navegadores e nunca sou desconectado dos fones de ouvido. Co... Show more

Olá, equipe Zoom!

Eu não sei o que está acontecendo, posso assistir aulas (cursos de concursos) no firefox, brave e outros navegadores, posso ouvir música pelo youtube, usar o prime video em navegadores e nunca sou desconectado dos fones de ouvido. Contudo, eu estudo idiomas no site Babbel e entro no zoom por lá, isso acontece ao clicar "entrar na aula", com isso abre uma nova aba no navegador, clico para entrar e o zoom abre, mas ao assistir as aulas, em algumas aulas os fones de ouvido param de funcionar, o bluetooth para de funcionar, aí preciso reiniciar o mesmo e nem sempre resolve, isso só está acontecendo nessas aulas, no resto funciona perfeitamente o bluetooth, exceto no zoom. O que posso fazer?


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Invitee can't join the meeting

Our learner is having trouble joining the zoom meeting. They say they can't log in. They have tried with phone and personal computer. When they tried on PC, they get a message saying "Joining Meeting Timeout or Browser Restriction". When they tried o... Show more

Our learner is having trouble joining the zoom meeting. They say they can't log in. They have tried with phone and personal computer. When they tried on PC, they get a message saying "Joining Meeting Timeout or Browser Restriction". When they tried on phone, the got a message saying the page does not exist.

 

Does anyone have any thoughts on what the problem might be? Let me know if you need any more information to assist.


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