Hi, 

I have used zoom for 5 years, but I've encountered one serious issue recently.

Right after buying new android laptop, I can't connect my ipad screen to my laptop at all.

It just says "Your screensharing is paused."

I've already followed all steps from ZVA, the AI messanger, but they all are unhelpful.

Is there any way that I directly can talk to the service manager?

I have to get it fixed for my work as soon as possible.

Thank you.

I have run virtual classrooms in a mountain community for several years, but only recently discovered that when I lose power and my internet connection, the meeting continues without me! My students are free to talk and chat without my presence. Not an ideal situation for the age levels I work with. 

How can I set up the meeting so the sessions stops automatically when I lose connection?

Thanks.

Is there a way for the host to enable captions without subtitles automatically appearing on mobile and tablet devices?

Currently, when the host enables captions, desktop and laptop users can choose whether to turn them on, which works well. However, on mobile devices, subtitles appear automatically when captions are enabled.

This can be distracting for those who don’t need them and affects the overall user experience. As a result, some hosts in my company hesitate to enable captions to avoid complaints. However, they're receiving complaints from users who need captions. To better accommodate all participants, my company is even considering cancelling our Zoom subscription in favor of Microsoft Teams, which offers more flexibility in this area.

If mobile users had the same opt-in option as desktop users, hosts would be more likely to enable captions without concern about disrupting others.

Would it be possible for Zoom to update this setting so mobile users can choose whether to display captions, just like on desktops? This would improve the experience for everyone and encourage my company to continue using Zoom.

I have noticed you have had many people experiencing this problem and nowadays I tend to refer to google meet where I don't experience this awful issue. I closed down my background apps. I have used Zoom for years so why all of a sudden on a faster and better computer since I did some updates it started acting like a pain in the ...

Firstly, it's clearly an update problem with zoom as previously mentioned it worked fine before. 

I have tried reinstalling it and restarting my computer and all that stuff, nothing. 

Unlike google meet I like the fact zoom can allow others to access your screen but it's impossible to use nowadays.

Also, when I updated to newer version of zoom my audio quality wasn't as strong and it's difficult to hear people clearly and loudly like I us

I have recently integrated calendly with my zoom account, same log ins and emails but in Calendly, I click on the zoom link and it says 'hot hasn't yet joined meeting' or on my zoom calendar, some of the meetings aren't listed, which are in calendly.

Please advise.