Hi, i have recorded a meeting and it is not in my Workpro account under recordings and transcripts and it did not save to my computer - is there another place i can look to find the recording (and yes i did actually hit the record button - i have checked with others on the call)

thank you for the help and guidance in advance

I’m trying to screen record a zoom session with my friend to post on instagram reels and I need it to be in Portrait mode (vertical) while the camera stays in landscape (horizontal) so that the two horizontal frames will stack vertically. But I can’t figure out how to change the video orientation without the stacks changing orientation too. I tried locking the orientation but that locks everything. I want to hold my iPad vertical but have my camera rotate to landscape. Please help I’m so frustrated.

I have attended thousands Zoom meetings since 3/12/20. 

However, in the past few months Zoom consistently turned my camera off.  If I turned the camera back on, Zoom will greyed out and frozen.

Eventually I figured out that when my D drive has free space <3.75 TB, I will have Zoom problems.  I have a 10 TB Dell XPS 8940 computer.  OS C is 2 TB SSD with 1.32 TB Free, D is my 8 TB Data Drive with 3.62 TB Free.  I consistently need to move data out of my computer to external HD to have free space over 3.75 TB.  So I re-installed my Zoom 2 weeks ago.

Then the real problems start.  I cannot see presenter's slides or maps while other attendees can!  I checked “View”, the Side-by-side with Speaker or Side-by-side with Gallery (sorry since I’m no longer able to see them, the names are from my memory) are no longer there.  I checked my settings many times.  Under “Share Screen” I have “Side-by-side mode” checked and “Focus mode” on.

I turned the “Focus mode” to off, I didn’t see any difference.

I went through many Chat Zoom Supports without any help.  The bot cannot understand my problems.  The bot picked up one word from my questions and provided not remotely relevant solutions.  It totally wasted a few hours of my time in several days.

My husband has a paid Zoom account.  He tried to help me without success. We set up several Zoom test meetings, he was at his computer and I was at my Dell.  Then, he logged in his Zoom account on my Dell and I logged in my Zoom at my HP computer, I still cannot see the slides.  At this stage when I clicked on my Zoom photos, I still could see the “Settings”

I did more researches and test the Zoom by changing different settings.  For 2 hours now, when I clicked on my Zoom photo, it only shows my name, email, “Plans and Billing” and “Sign Out”.  Thus I could not click the” Statistics” to send report.

The more I tried to solve the problems, the worse they got.

I appreciate if you know the solutions or someone from Zoom can remotely visit my computer to solve this problem.

Happy Thanksgiving! 

(PS: I was/we were so focused on the Zoom problems that I didn’t realize that today is the Thanksgiving, thus we don’t have turkey for the family today).

I want to create Zoom meeting using API request and get the join_url. The meeting will have multiple breakout rooms and pre-assigned participants. The creation request was successful and meeting with pre-assigned breakout rooms was created and enabled:

{
  "uuid": "phdGwf0wRx2E84I0YdfuVQ==",
  "id": 83503657198,
  ....
  "join_url": "https://us06web.zoom.us/j/83503657198?pwd=rjmfFnPOVfWa.1",
  ....
  "settings": {
      "breakout_room": {
        "enable": true,
        "rooms": [
            {
                "name": "Room 1",
                "participants": [
                    "***********"
                ]
            },
            {
                "name": "Room 2",
                "participants": [
                    "***********"
                ]
            }
        ]
     },
  },
  ....
}

When I try to enter the meeting as email address, breakout rooms are still not opened, so the host needs to enter the meeting and open all pre-assigned rooms. I have 2 problems here:

1- Most important is that I need to open all breakout rooms automatically, even if I need to make a script or a bot that runs on the linux server that I will upload my system to, or if there is an endpoint that I can open all breakout rooms manually, that would be convenient.

2- When I try to enter as host from web, the In Meeting (advanced) - Breakout rooms options are not the same as the ones I find in the created meeting; but if I open using a Zoom workplace app, settings are successfully loaded. It says in the settings that it requires version 6.0.10 or later. I don't know if this means that this setting will only work on apps only and not web.

I'm using a Windows 11 PC with a Logitec C920 camera. When I tell Zoom I want to use the camera's microphone, it opens the meeting without any problems. However, if I try to switch to another microphone, such as a lapel microphone, it resets and I can't reselect that microphone.

It seems like the latest zoom version for ubuntu (6.3.10) still suffers from a substantial memory leak.
When I start a meeting, every time I start/stop my camera, the memory usage goes up by about 2-5MB.
Every cycle of  "start screen share -> stop screen share " increases memory demand between 50 and 200 MB.
Just sitting in a meeting with 2 colleagues for 30 minutes had zoom go from ~1GB of memory in the beginning to a total of 5GB...
Ending the meeting (zoo process still running) does not free any of this memory.
The only "sensible" way to use zoom on a Linux system seems to be to use the browser, where at least the leak isn't that bad, but there are leaks as well (especially when screen sharing).

I know that zoom can work with reasonable memory amounts on windows. Why is it so hard to make this also work on linux systems...

Does anyone have good suggestions what could be done here?

Hi, 

I have used zoom for 5 years, but I've encountered one serious issue recently.

Right after buying new android laptop, I can't connect my ipad screen to my laptop at all.

It just says "Your screensharing is paused."

I've already followed all steps from ZVA, the AI messanger, but they all are unhelpful.

Is there any way that I directly can talk to the service manager?

I have to get it fixed for my work as soon as possible.

Thank you.