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My Video stopped working the last two weeks, have uninstalled and reinstalled Zoom, updated all drivers (which were already up-to-date) and all I get is a black screen for myself. Everything else is working just fine...only started 2 weeks ago...!!
I am running the latest and greatest everything. I hadn't used my Zoom client for a week or so; when I signed in today, it updated the client. Now I can no longer turn the mute on/off in Zoom with my AirPods. Previously, I could simply squeeze them and it worked just fine. When I do it now, I get the error, ""Cannot control mic with AirPods Pro". I double checked my device settings; everything looks fine. I also checked the within the client and found nothing out of sorts. Anyone else seeing this...?
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I have been experiencing excessive lagging on Zoom meetings. Every 2 minutes I have 2-3 seconds of video and audio freeze. I have contacted my ISP and there was nothing wrong with my internet. My internet is optical fiber with 300MB download and 150MB upload. I have tried a different modem and router; I have tried using an ethernet cable connection; I have tried using different Zoom data centers and nothing. I am currently in contact with Zoom support and did everything they suggested, but nothing worked. I am trying to schedule a meeting with them but it seems that they do not understand the situation. They ask the same question over and over again and it's very tiring to repeat the same information with no satisfactory solution. I am using the free version Microsoft Teams and there is no lagging, so I really believe there is something wrong with Zoom.
My account type is Pro.
Has anyone been experiencing or experienced this instability while using Zoom?
Please, help! Please, tell me any other information I can give to help you understand my problem. I am desperate because I need this for work.
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Under "Account Profile", my account type is described as "Pro (Named Host)". However, when I go to "Profile", the "Zoom Meetings" is described as "Basic" and I cannot schedule meetings more than 40 mins.
As far as I know, I was able to schedule hour-long meetings until November 2024. What can I do to schedule a meeting more than 40 mins?
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Please help! I do not understand assigning a license and I have been paying for Pro for a month without being able to use it. I try to add my name and it says I can't assign the license to myself? I'm the only one using it. I can't call because my account says it's Basic even though I pay for Pro. I have read the articles that tell you how to do it but I don't understand what they are saying. I'm so frustrated with Zoom that it is this difficult. I've spent hours and hours trying to figure it out. Thank you for your assistance!!
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I would like to have a feature to clear all the annotate of my drawings in Zoom apps right now, I have to use track pad to go to the 'Trash' option and then delete it which is time-consuming in Zoom meetings. It would be better to have some shortcuts using the keyboard to clear all my drawings when using annotate.
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Hi, the video on zoom does not work on our new chromebook, with a black screen. Tried with zoom pwa and zoom online but still no video. Please help!
I also have a mac and no issues there.
Bluetooth headphones worked fine until recently. Now, when I join a meeting, I get the select join audio on the lower left. Selections are WiFi or Dial in. When I select WiFi, I get a message "you are using device audio". In addition, when I go to More..., there is a Disconnect audio highlighted in red with a headphone icon with a small x underneath. I have gone through all the setting and cannot figure out how to have Zoom recognize my headset. I have tried on other devices and I get the same messages, so I know it is my Zoom settings. On other applications, my bluetooth earphones work fine.
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