I have been experiencing excessive lagging on Zoom meetings. Every 2 minutes I have 2-3 seconds of video and audio freeze.

I have contacted my ISP and there was nothing wrong with my internet. My internet is optical fiber with 300MB download and 150MB upload. I have tried a different modem and router; I have tried using an ethernet cable connection; I have tried using different Zoom data centers and nothing. 

I am currently in contact with Zoom support and did everything they suggested, but nothing worked. I am trying to schedule a meeting with them but it seems that they do not understand the situation. They ask the same question over and over again and it's very tiring to repeat the same information with no satisfactory solution.

I am using the free version Microsoft Teams and there is no lagging, so I really believe there is something wrong with Zoom.

My account type is Pro.

Has anyone been experiencing or experienced this instability while using Zoom?
Please, help! Please, tell me any other information I can give to help you understand my problem. I am desperate because I need this for work.

Under "Account Profile", my account type is described as "Pro (Named Host)". However, when I go to "Profile", the "Zoom Meetings" is described as "Basic" and I cannot schedule meetings more than 40 mins.
As far as I know, I was able to schedule hour-long meetings until November 2024. What can I do to schedule a meeting more than 40 mins?

Please help! I do not understand assigning a license and I have been paying for Pro for a month without being able to use it. I try to add my name and it says I can't assign the license to myself? I'm the only one using it. I can't call because my account says it's Basic even though I pay for Pro. I have read the articles that tell you how to do it but I don't understand what they are saying. I'm so frustrated with Zoom that it is this difficult. I've spent hours and hours trying to figure it out. Thank you for your assistance!!

I would like to have a feature to clear all the annotate of my drawings in Zoom apps right now, I have to use track pad to go to the 'Trash' option and then delete it which is time-consuming in Zoom meetings. It would be better to have some shortcuts using the keyboard to clear all my drawings when using annotate. 

Hello, 

We are holding a meeting open to our industry next week, posted this on LinkedIn with link to the registration page, and have gotten over 100 bogus registrants. Why did this happen and how to avoid in the future? Also, can I just cancel their registration or have things been compromised with the meeting? 

Thank you!

Bluetooth headphones worked fine until recently. Now, when I join a meeting, I get the select join audio on the lower left. Selections are WiFi or Dial in. When I select WiFi, I get a message "you are using device audio". In addition, when I go to More..., there is a Disconnect audio highlighted in red with a headphone icon with a small x underneath.   I have gone through all the setting and cannot figure out how to have Zoom recognize my headset. I have tried on other devices and I get the same messages, so I know it is my Zoom settings. On other applications, my bluetooth earphones work fine. 

Hello.

A few days ago, I was adjusting my mic settings and what I did is I unmuted myself and then muted the mic (It has a feature that allows me to mute the mic) for reference I have a Fifine A6V microphone. As soon as I did this I was kicked out of the meeting and every time I would try to rejoin and click on "Join with audio" it would kick me out again. I could only see everyone in the meeting but I couldn't hear anything. I was able to fully join the meeting once I unplugged the mic.

Now, every time I have my mic plugged, go to settings and click on "Audio" it closes the settings window. I don't understand what happened and I'd appreciate if anyone could help me find a solution for this problem, since I have an online class every day and I need the audio quality to be good so I can be better understood.

Thanks for reading.

Hello!

For the last couple of weeks have been facing this problem: I join the meeting (which I host), the window of the meeting appears for a sec and then it starts reconnecting over and over again. After 5-6 trials it crashes and nothing happens. I uninstalled and installed the app, but it didn't help.

Windows 11, zoom version 6.3.11 (60501), laptop MSI.