I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu on the left side of the screen that shows up either on the home or meetings page (I forget which). No such menu shows up on my screen, and the national organization IT says it's a Zoom issue. I have the latest version of Zoom. What do I do to get what is I guess an administrative menu?

Hi

I'm using Outlook and Zoom is integrated with it (meaning that Zoom meeting is added automatically when creating a new meeting).

Zoom App doesn't get updated when changing or deleting meetings.

when I edit a meeting (changing the time or day), Zoom adds a new URL making the old one irrelevant.

in the Zoom App, it appears as 2 meetings (original and new).

when I delete a meeting it still appears in the Zoom App.

how do I solve it?

Lately my Zoom has been working very poorly. All meeting attendees, including myself sometimes, appear as purple screens. When the video finally loads, the screen pauses every 5 seconds. When I try to change the layout, my entire screen freezes. What's even worse is that as soon as I try sharing my screen, my entire screen freezes and the whole device shuts down. This is terrible especially when this happens during important client meetings.

This has happened so many times in the past 2-3 weeks ever since I updated my iOS and the Zoom version. The audio works perfectly fine, but it's as if the video is so heavy even though I still have so much space in this fairly new device. 

My Macbook Air (2022) was purchased in late 2023 and the iOS version is Sequoia 15.3.2. I am using Zoom 6.4.3 version. I still have 166 GB of space available on this device. My wifi is fast, G**gle Meets and Facetime works like normal. It's really just the Zoom application. I have tried uninstalling and reinstalling, it didn't help. Any suggestions?

got a meeting invite with an id and a link. the link was app.uso7zoom.us but when i click it took me to a site that looked similar to the zoom launch meeting landing page. i hit join meeting but nothing happens.

the host that sent the link asks me to turn on my VPN because he is in Argentina and i Africa but it still doesn't work instead it starts download the file at the top of the image shared. but i stopped it as soon as my pc flagged it as virus. the meeting id also didn't work. 

is this a scam??

I would like to be able to unmute a blind dial-in participant who has much trouble unmuting herself. I am able to unmute each of the other participants because they are using the Zoom app and have given the host permission to unmute them. Is there a way for the dial-in participant to give the host permission to unmute them? If not, is there any chance Zoom may add this functionality at some point? TIA

Hello,

I can't find this exact issue here yet.

I am a delegate for a user and when creating new zoom meetings for that user it creates duplicate meetings with the same ID.  This can only be viewed by logging in on the web app and viewing the users meetings.  It creates only one meeting on the calendar. 

Both meetings seem to be functioning properly as the same meeting - meaning, when the zoom link is clicked from the invite, it starts as usual for all attendees, it showed that both meetings are currently in process (little red camera next to zoom link on web app).

When I delete one, both are deleted.  Very odd, I guess it's not hurting anything as it seems to be functioning fine, but it is just filling up pages of double meetings on the web app.

I have re-synced, re-added the account, done all the things to try to get my account to sync correctly with the users account.

Help!

I have this problem where when I join a Zoom meeting, the client kicks me out as soon as I'm in. This happens whether a host invites me in (restricted access) or a non-restricted access meeting. This happens on only a singular device, Windows 10, desktop pc. It is not limited to the signed-in account. I have uninstalled and re-installed the Zoom software 3 times and that has not changed the problem on this one device. This problem has persisted for over a month, wherein this post is heavily linked to it.

https://community.zoom.com/t5/Zoom-Meetings/Zoom-client-crashes-on-starting-or-joining-a-meeting/m-p/224340/highlight/true#M122354

I noticed that someone else had commented on that post (2025-03-02) the exact same day the issue started happening to me, which leads me to believe that there was an update around that time that restricted devices from behaving properly with Zoom's update.

I would consider myself pretty tech literate - I have no idea why this happens. Any suggestions are more than appreciated.