Hello,
We are using Zoom On-Prem. There is a Meeting Connector in two locations.

Only one data center is visible in the meetings and no traffic or meetings occur on the server in the second data center.
Is this normal? If there are settings, I couldn't find them in the menu. Can you share a document about this?
Can we distribute the load balance while working with backups?
Thank you.

Salih Can.

Hi all, good day.

I have an iPad Pro 2021. Its front-facing camera is on a short edge (ie top edge in portrait mode), making it impossible to attend Zoom calls without being tilted 90 degrees from the others on the call. This is a known problem, which most tablets have now solved by placing their front-facing cameras on a long edge (ie top edge in landscape mode).

My question is whether an external USB-C webcam like the Logitech Brio—which says certified for Zoom—can solve this problem so I don’t have to buy another tablet just for Zoom. In the past, users were able to solve the problem for other video calling apps, but never for Zoom. Anyone trying this in 2025?

Thanks!

Hi,

We are trying to disable live captioning for a particular meeting. We would like to disable the feature and disallow any participant from requesting live captioning.

How do we go about doing this? The host is able to turn off the captioning and disallow requests once the meeting starts. But this affects the ongoing meeting only and participants are again able to request captioning in the next meeting.

We would like to permanently disable and disallow live captioning requests for all subsequent meetings. Is there a way to accomplish this?

Its happened three times already that when I add or delete someone from an event, it replaces my event text. I get the message "The event description will be replaced with the Zoom default invitation." This has been really frustrating as a I have to quickly edit it back to what I originally wrote and it resends to everyone. 

I've been making the changes through outlook/the zoom plugin. Anyone have any solutions? Can't seem to find any.

When I receive a Zoom link with Meeting ID and Password, is there a way to add it to the Zoom app ahead of time? I don't see any way to do this. I only know how to join the meeting or schedule my own meeting but can't see a way of adding a meeting that someone created to my upcoming schedule.

I'd like to be able to join the meeting directly from the Zoom app without having to look for the link or meeting ID and password. If I join in advance, it doesn't get added to upcoming meetings when I leave.