Unable to sign into Zoom with email address, google, apple of facebook. 
Errors change from check proxy and firewall settings, error code 1000600, check network connection.

This happens across all devices across site. No firewall or proxy enabled on device. 
Cache cleared, device reimaged, checked settings. Nothing seems to be working.

Hello, I am a music teacher and I use the Zoom platform to teach guitar and other instrument lessons.

Because there is a delay in playing along with my students, for classes I need the students to play over backing tracks that I prepare before having the class. This is easily solved if my student has a second device (another cell phone, tablet or computer) from which to play the tracks. The problem is that many times the students do not have another way to play these tracks and the class cannot be completed. I try to play the tracks by sharing from the Zoom application, but when I do this I cannot continue listening to the student playing their instrument, and if I ask my student to minimize the Zoom application to play the track from WhatsApp they cannot hear it well because the Zoom application makes the volume of other applications lower. This is a bit frustrating, and I would like to know if you as music teachers have managed to solve this situation.

Why does the audio test fail to give more than 1 second of sound on a given speaker? Yet in a zoom meeting, both the microphone and the speaker seems to work fine? This seems to be a glitch in the audio test for speakers itself. Has anyone else encountered this problem? How do you get the audio test to work properly again? Does deleting the zoom account and then restoring it back again help?

Hi I run Windows 10, multiple browsers and the zoom app. I use zoom most days for work. We use company zoom accounts. Today when I logged into an online zoom meeting as host  as I do every day, zoom said the virtual background could not be loaded and the result was my video was turned off by zoom. I had a grey screen with a camera logo with a line through it instead of my camera working as normal. I tried logging in from different browsers, same result except zoom didn't tell me the virtual background couldn't be loaded, it just disabled the camera. I tried different zoom accounts, I tried the zoom app. Same result. I checked the settings for both the app and the online zoom system and both systems had 'none' highlighted for a virtual background. Switched my computer off and on ... no change. Cleared cookies / cache - no joy. I tried zoom for one of the accounts on my iphone using the zoom app and it worked fine. The problem is with my computer. Any ideas?

WOW!!! Zoom what happened??  

The recent updates to the Zoom user interface when accessing your account online are simply AWESOME!!!  The new layout brings a look and feel that is modern and fresh.  Navigation is easy and things have now been grouped and easily accessible from the moment you log in!!!   Great Job Zoom!!!    

I have three recurring meeting which each run weekly. I normally have chat disabled in all my meetings, but I'd like to enable chat for just one of those three sets of meetings.  Is there a way to do this using templates or something? Or do I have to go into settings before/after each of these meetings.

I admit that I don't really understand how templates work, so be gentle with me!!

Hi, i was trying to gather data using Zoom Network diagnostic tools for my study. A few days earlier, I was using it to get parameters like jitter, latency, bandwidth, etc., and then export it.

so, I was trying to gather another data today, and the export log doesn't have jitter, bw, latency, etc. 

what i expected 

id:9,{"context":{"page":"meetingtest"},"msg_type":"update","payload":{"audio":{"freq_unit":"KHz","jitter_unit":"ms","latency_unit":"ms","recv":{"freq":"-","jitter":"-","latency":"-","pack_loss":"-"},"send":{"freq":"32","jitter":"7","latency":"185","pack_loss":"0.0% (0.0%)"}},"bw_unit":"kb/s","conn_type":0,"data_center":5,"data_center_list":["Zoom Global Network","the United States (PAO)"],"enc_algor":"AES-256-GCM","net_type":1,"proxy":"","recv_bw":"365","send_bw":"747","share":{"fps_unit":"fps","jitter_unit":"ms","latency_unit":"ms","recv":{"fps":"-","jitter":"-","latency":"-","pack_loss":"-","res":"-"},"send":{"fps":"-","jitter":"-","latency":"-","pack_loss":"-","res":"-"}},"video":{"fps_unit":"fps","jitter_unit":"ms","latency_unit":"ms","recv":{"fps":"9","jitter":"5","latency":"249","pack_loss":"33.3% (46.3%)","res":"240x320"},"send":{"fps":"26","jitter":"4","latency":"185","pack_loss":"0.4% (3.1%)","res":"640x360"}}},"src":"stat"}
id:9,{"context":{"page":"meetingtest"},"msg_type":"update","payload":{"audio":{"freq_unit":"KHz","jitter_unit":"ms","latency_unit":"ms","recv":{"freq":"-","jitter":"-","latency":"-","pack_loss":"-"},"send":{"freq":"32","jitter":"7","latency":"185","pack_loss":"0.0%

and what i get now
980 09-03/08:45:23.965: [INFO] diagnostic::DiagnosticFramework::NotifyPTLogined
980 09-03/08:45:57.550: [WARNING] DiagnosticAddOn CDiagnosticAddOn::Init addon already inited
980 09-03/08:45:58.578: [INFO] diagnostic::DiagnosticFramework::OnGetBasicInfo: jsCallId id4cda7c2c210bc
980 09-03/08:45:58.718: [INFO] diagnostic::DiagnosticFramework::OnHistory: jsCallId id5cbdb78107863

i dunno if this was new update or i was misclicked, but please help me how to get that data 

Hello, please help. Every time I join a Zoom meeting, after a few minutes my screen freezes. I can still hear the audio, but I can no longer see anything or type. When I click, I get the message: "Zoom is not responding." It gives me the option to close the program or wait for it to respond. How can I fix this? I've already reinstalled Zoom three times. I can't attend my classes. I have Windows 11. Thank you.

When I am in a meeting, all the participants' faces look wrong -- they are either very small or compressed depending on the view -- and this is making Zoom unusable. I have searched Google, Support, the Zoom Community, and used the Zoom Chatbot and haven't found a solution to this. 

In Gallery View,  faces only take up the top left portion of the yellow box and are very small. They are not filling the entire yellow box, but are taking about 1/8th of the space. Faces are only about 1" wide.

In Speaker View, the speaker's face looks normal and takes the normal amount of space. But the other participants faces along the top of the screen are extremely compressed such that I cannot identify people. Each person's face is about 1/2" wide when it should be much wider. I have example screen shots of both scenarios, and both occur when the Zoom window is maximized or not. 

I am using version 5.17.11 in my Firefox browser on a desktop. I also had this issue in the version previous to 5.17.11. I don't get an error messages about this, it is just how it is. I had no issues until about mid February 2024.  I am a basic member so I cannot get personalized support. Please assist as this is making Zoom unusable. Thank you.