I frequently use the remote control feature. Today the student could manipulate the shared screen but I could not see what she was doing. She was also unable to type. Any reason or way to fix it so that I can see what she is manipulating. I have used this feature many times in the past without issue.  Help?

I use Zoom (via a link) in Safari 18.3.1 on macOS 15.3.2, but always encounter issues:

1. The connection is always unstable.
2. The video freezes, and the audio lags and stutters.
3. When I try to share my screen, Zoom shows the Zoom tab instead of the tab that I have selected (if I have selected to share a window) or the entire screen (if I have selected to share the entire screen).

Notes:

• These issues are unique to Zoom and do not affect Meet or Teams.
• Turning off wifi and switching to a phone hotspot helps somewhat, making me wonder if Zoom somehow changes the settings based on the connection. But again, I have no issues with Meet or Teams on wifi, so the issues are unique to Zoom.

Any help would be greatly appreciated.

I'm trying to use the Shared Polls feature announced in Zoom meetings version 6.3.  While I see the share to option, and the Sharing interface comes up, I cannot find any users to share to!  I tried both email address and display names of known active users in my account.  Adding a user to my personal contacts did not make a difference.

Hi all,

I have always been able to give remote control to another person but now the button has disappeared. I have checked my settings, uninstalled and reinstalled the app but its simply not there? I can see this has been a problem for a lot of people but has anyone solved it? 

Thanks in advance of any help - needed desperately in a few hours! 

Su 

I attempted to join a previously scheduled meeting where notice was posted the meeting was canceled.

After entering the meeting number and passcode the following statement appeared on the screen:

"Host has joined. We've let them know you're here"

I waited about 30 minutes and was not accepted to the meeting.

I interpret this to mean there was a meeting in progress, or at least the host had opened the meeting for participants.

Is that true?  Or is the "Host has joined" statement a boiler plate response and nobody is really on the other end?

I have zoom workplace client installed on my laptop. When i share screen, black window boxes were seen on the shared screen. I then chose "secure share with windows filtering option in Advanced settings of screen share. The black boxes disappeared but when Im annotating on my shared screen, the participants are not able to see. This happens only when i have chose secure share with windows filtering option and not with any other option. This was never the issue with my old laptop. But ever since i installed zoom on my new laptop, I am facing this issue.

Please help me sort this out

Hi. this is very recent. When I share a video, I can't share the sound with other people if I have my headphones connected to the computer. I've tried many changed on zoom, but I can't fix it. Or do I have to change something on the computer? help, please. Thanks