Resolved! Can I use my Zoom US account in Canada?
I paid for my Zoom Standard Pro account in the US. Can I log in and create meetings while in Canada?
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I paid for my Zoom Standard Pro account in the US. Can I log in and create meetings while in Canada?
Our environment is Lenovo laptops running Windows 11 Enterprise 23H2. Connected to a docking station with 2 monitors and external Lenovo webcam. Ever since the release of version 6.4.0, ever time we start the video using the external camera, the laptop crashes or freezes. It doesn't happen when using the built-in camera. We ruled out that it's not the dock station since we have different models of docks and we've also plugged the external camera directly to the laptop. It has happened to over 50 users in our company. The other workaround is perform the following in Zoom. It's a workaround, not a fix. Is Zoom going to address this issue? 1. Select your profile picture in the top-right.2. Click Settings.3. On the left-hand menu, select Video.4. Click Advanced.5. Beneath Use hardware acceleration for, uncheck all the options. 1. Launch Zoom Client.2. Open its Settings and select Video from the left side.3. Click Advanced and then select Direct3D9 in the Video Rendering Method drop-down menu.4. Leave other options to Auto.5. Restart Zoom
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When we host a large gathering, we have a separate speaker and microphone. Windows picks up both via Bluetooth, zoom only shows the speaker in the audio controls. On to when we're hosting, it's a large gathering and we have it on zoom for those that cannot be there. We also record the meeting. The people on zoom say they can hear the people controlling the laptop as well as the person on the external mic. How do we silence the laptop users? (they need to speak at times). We tried switching off the audio in windows 11 settings but it switched all the mics off. Went to Best Buy and they told me it was a zoom problem!
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I can't sign in with the zoom app it just redirects me to the browser to sign in which I do and the app still isn't signed in. I can't join zoom meetings either with error 5003. I have uninstalled and reinstalled zoom to no avail. My firewall is disabled and it still happens. I have to join from the browser which works but is a pain to use.
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I'm having issues with Zoom when I'm recording, the sound and audio switch from my rodecaster pro to my MacBook throughout my recording, especially if there is a small break in sound. It goes back and forth between the rodecaster and the MacBook when it comes to the mic and speaker. Is there anything I can do to prevent this from happening? Brian
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Hello, I've been working as a legal videographer recording depositions remotely over zoom. For purposes of the deposition video, I have the witness pinned for the duration of the meeting. According to other people that I work with, on their systems (generally Windows) when one of the lawyers initiates a screen share, they adjust slider to make the witness take up about 1/3rd of the screen. Their recorded videos generally reflect what was on screen during the meeting. I am using a MacBook Pro and a Mac mini - both systems when the screen sharing starts I drag the slider to about midway through the screen. When I view the recorded file, the witness starts out as a VERY small thumbnail and no matter how far I drag the slider their video in the recording takes up about 1/5th of the screen. I would really like to figure out a way to make the final video look like my screen during the meeting without having to use 3rd party software to record the window. Any help greatly appreciated.
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Recently in the share screen settings, the "share powerpoint as virtual background" option is greyed out and has a yellow triangle on the corner of it. I have checked if the virtual background is enabled, (it is). have updated the app on my mac, and have tried to restart, uninstall and reinstall. but to no avail!. Can anyone offer a suggestion???
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How can I see what Zoom versions I have had installed, that is, my version history? Why? Because I was involuntarily recently "upgraded" to 5.6.6.880 which when running caused my Windows 10 computer not to work well--a bad version for me. I want to go back to a version when Zoom was working adequately, if that is even going to be possible--anyone? If it is not possible to go back to a working version, then this question is moot. Rather I will simply have to keep installing newer versions until one hopefully works well (well enough). Please advise.
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Hi there,
I notice that the quality of my video records is always bad (not sharp), while when I am in a zoommeeting that is recording, the video is very sharp and totally okay.
How can I fix that?
Best regards,
from the Netherlands 🙂
Tessa
For a long time now, we've used a string of parameters for the MSI installer to do a couple of things like auto-update, disable consumer rubbish etc Due to Auto-Update being required, we also had to switch on "Silently start Zoom on Startup". This was working great for ages, it would open in the system tray and not bug users. It seems since we go this AI addition to Zoom, the "silent" part no longer works and is opening the Zoom window on startup for all users. FIX THIS!!!!
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