Hi There,

I am working in a company which used Zoom corporate account with on-premise setup before.  For some reasons, our company changed this Zoom service as a self-serve service & let user to apply their own subscription themselves individually.

Before corporate account service expired, we disabled those force sign-in options in security part.  We believed that such corporate account & associated domain will be disabled when service contract expired.

However, we found those users who are using the associated domain email which will be still forced to join the corporate after service has been expired for few months.  On the other hands, the unlink associated account option is gone when service contract expired.  I have raised support ticket to Zoom CS by previous owner account but seems they are not so responsible for a basic user.

As our users has subscribed the Zoom service themselves with such associated domain email (able to login by choosing ignore the invitation before) but unable to login again now, any suggestions for this case except to advise our users to use other unassociated domain email please?  Can terminate (owner) account solve this issue?

Thanks

I am at a point where I am desperate for help. I recently updated my mac to Sonoma and keep receiving the notice "unable to establish a secure connection to Zoom." I also cannot get the Zoom download or account page to load correctly on my computer but can't get it to work on my phone and iPad just fine (so I know it has to be an issue on my Mac). I have tried everything - clearing my cookies and cache, restarting, making sure Zoom is up to date, granting all the right permissions, and security settings and deleting the Zoom app and redownloading it after removing it from the trash. I tried to contact Zoom for help but have been told that my account (the free one) "doesn't qualify for use of the chatbox or support tickets". I am desperate for help here - can any tech wizes give me some suggestions I haven't thought of? 

I have a number of events set up in a membership site hosted on Heartbeat which integrates with Zoom. I've paid for a large zoom capacity of 500, assigned it to my Zoom licence and am still having my workshops capped at 100. Has anyone any ideas of what else I can try? I have two more events left and would love to fix this!

Hello,

I am setting up a zoom room in a fairly large space. there are two conference tables (parallel to each other)  I was thinking instead of having 1 screen in the middle, to have two screens on the sides. My understanding is that zoom can be split screen but 1 screen will show speaker and the other the rest (other people on call, etc). Can i show the just the speaker or whatever the speaker is sharing on both screens at the same time? Like during a presentation?

I have a pro paid account . anyone know HOW I CAN CONTACT tech support .... ? 
I'm hoping they MIGHT be able to find 2 missing  cloud recordings for me 
(one from september 2024, the other months earlier) 

I had a few recordings saved to the zoom cloud. there were there, and I turned off the auto delete.... 
I did NOT reset the auto delete setting, but recently when i went in to get the recording - the setting was set to 90 days !!! I've no idea how this happened...
 
the first recording from 2023 is still there, was not deleated (and I have a downloaded copy too)
but two later recordings are NOT. (and I don't have ANY copy)
the missing recordings .
- one was recorded in september 2024, the other earlier. 

These are very important recordings , 2 special events , for a community non profit, to put their website. 
I tried emailing support - but that doesn't work anymore ....  I'm hoping someone will be able to help 
- me contact ZOOM
- they have backups of my recordings  they can share wiht me ???? 
I knwo I'm hopin for a miricle. 

As a member of my library's programming team, we use Zoom for our online programs. In the last few weeks, patrons have reported issues joining some recurring Zoom meetings. These issues appear to be random and do not affect all who are invited to a meeting. 

While some problems are likely due to a patron's setup (e.g., an outdated app), there is one oddity reported. In a couple of cases, patrons have reverted to an earlier email containing the same recurring meeting link and have joined the Zoom meeting. We had one case in which a patron joined via her phone, but could not join via her computer until multiple attempts were made on her computer. 

We use Constant Contact to email links to our patrons, but I'm doubtful that CC is playing a role when many patrons can join our meetings.

Anyone else experiencing this issue? Any ideas how to solve it or anyone know if this a bug?

Thanks for your time!

Framingham Library

Is there any way to declutter the Zoom-Client? We use the app daily and it is a great tool, but the absolute onslaught of new features and apps and integrations and notifications and new pop-ups in the "Zoom Workspace"-UI is such a downgrade in our user experience. We just want a first class conference tool. We don't need 1000 other features AND most of all we don't want to be bombarded with notifications and red numbers that need attention. If there was a possibility to hide all that, we will stay happy and loyal customers, but if we don't get the option to customize the Zoom UI to our needs, we will need to switch to a competitor. Please respect your users time and attention.