My options for sharing a PPT in presenter mode have changed and I can't figure out how to hide presenter notes from my audience.  Before it was simple.  Share a specific document versus sharing your screen.  The problem is I no longer have an option for sharing an individual document that's open.  My options are share entire screen or share application windows.  I can no longer select an individual document.  When I pick the PPT application window and try to go into presenter mode, my presenter notes are visible to my audience.  What am I doing wrong?  Please help.  Thanks!

Hi, 

I'm currently unable to access the page for my Zoom class, which I need in order to study the recorded exercises. I have an exam tomorrow, so this is quite urgent. 

Could you please help me resolve this as soon as possible ?

I have already try one of your solution : For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder. 

Thank you !

Hello,  I've been running a Zoom Workplace Pro account for a few years.  We wanted more features that the "Webinar" upgrade gives, and I purchased that add-on.   However, when I start a webinar, there is no "Host Tools" button down on the meetings control toolbar, like the "Host Tools" button that is available when I host a Meeting.  Help!  I need some of the security options like preventing attendees from turning on their camera.

I've developed a recent issue when I attempt to screen share: my zoom interface freezes while screen sharing or as soon as I stop screen sharing (people on the other end can still hear me, but I can't click on the interface or write in chat, and the interface often looks distorted). The only way to resolve the issue is to use my task manager to quit out of zoom then to go back to the meeting (which I am hosting) to re-enter. This is a big problem, because I am using zoom to instruct college students.

I have been using this computer with zoom for over a year, and this is a new issue, so I don't think it's because my hardware is insufficient.

My computer is using the windows 10 home edition 64 bit OS. My processor is an Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz, and my video card is an NVIDIA GeForce 1070Ti. My ISP is Xfinity with over 450 Mbps download speed and 12 Mbps upload speed.

Hi,

Zoom Virtual Background hasn't worked on Lenovo Tab P11 (2nd Gen). 

I can see the Virtual Background App when the Zoom meeting is on, but when I select a virtual background or the Blur background,

I see an error dialog saying, "An error occurred."

Here are some of the specs on the Lenovo Tab P11 (2nd Gen):

CPU                    : MediaTek Helio G99, Octa core 2 x A76 2.2GHz + 6 x A55 2.0GHz

RAM                   : 4GB

Front Camera  : 8 Megapixel

Android OS      : 13

Anyone has any clue?

Thanks. 

Zoom is very good at taking my money, but poor when I need help.  I hold an account with Zoom and I am continually told that I must upgrade to 5.3 or something similar to continue using after the 4th August.  I have tried to contact the Support Centre, but have be told by the chatbot that I must wait for the Agent.  Life is too short to wait for the only agent employed by Zoom to help me.  The articles provided on related topics tell me absolutely everything except what I really need to know!  Is Zoom serious about customer support or would I be better cancelling my subscription and going elsewhere where I can talk to a human being?

I am sorry write such a rude email, but I feel it is the only way to make Zoom take notice of me.

Thank you.