I have a new computer. I downloaded zoom Version: 5.9.3 (3169). When I'm in a zoom meeting, my violin is not audible. When I test the mic outside of zoom, it registers the violin. It's just in the zoom meeting where it doesn't work. 

On my other laptop, I have an older zoom client (Version 5.9.1 (2581)) and my teacher can hear my violin just fine.

Sound settings on both:

- Unchecked Automatically adjust microphone volume.

- Checked Show in meeting option to enable sound.

- Checked High fidelity music mode.

- Unchecked Echo cancellation.

- Checked Stereo audio

It seems like it's a glitch with the update. Anyone have ideas?

Zoom keeps asking for a code to sign in even though we use the same device and location. 

It sends this email:

Hi ----,
We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom.

It's annoying because we share accounts with teachers and they don't all have access to the email address to read the code. What can we do?

My synagogue often uses live captions for services but have noticed a problem recently where the hebrew word "nigun" meaning tune or melody is transcribed as a slur. There isn't much of a way around this that we can tell other than turning off the captions when hebrew is spoken, but this is a synagogue so that inevitably means missing a significant amount of information. Is there a way to prevent a certain word from being used by the captions? Are there other live-transcription AI's where a word can be removed from the AI's vocabulary, or added in, manually?

I would like to be able to use the feed from my webcam through the software Youcam9 rather than the "real" or native feed, as Youcam9 allows greater flexibility (for example allowing me to zoom-in on my face or something else). However Zoom seems to allow me only the native feed from my webcam. Am I missing something? I've been all through Settings and don't find a solution.

We had a scheduled Zoom Team meeting on our Neat Board. Usually, the Neat Board will display the time/title of the meeting, however this time it said "Start Shannon". When we clicked on "Start Shannon" (one of the participants), it popped us into an existing meeting she was on with another co-worker that was initiated by his personal zoom ID... 

I am the owner of our account and had set up a previous employee as an alternate host.  She is no longer with our organization and her user profile was deleted.  About 2 months after deleting her I am no longer able to schedule meetings. I received this error message > "One or more people you want to add as alternative hosts are not licensed users or are not members of this account. Remove the following users to continue:" then it provides her previous email. 

I do not see her information anywhere on our account to delete! How can I fix this???

In an existing recurring meeting  item in my Outlook calendar, I've gone into Change Settings and added an alternative host. Outlook is asking me if I want to send out the updated meeting request. I don't want all the participants in this big meeting to receive an updated request just because I've added the alt host. Nothing else has changed and as far as I know this does not change the meeting URLs. Can't I just save the meeting and close it? The new alt host will still get notified of their privileges, right?