I have a customized waiting room, and it has been like that for over a year. Now I want to edit the customization, with a new image and text. 

I'm able to do it on the account settings, and I can even click saved. But when checking if the changes are applied, these are not. I've been trying for a while now and I can't figure out what's happening. 

I created the account and it's under my email address, therefore, I have complete access. Any help will be deeply appreciated. 🙂

Effective with the update on 11/11/24, for iPad IOS, the original sound option is no longer available in the More menu when in a meeting. However, one can exit the Meeting, go to settings/audio and turn on original sound. Then, it will display in the More menu in a meeting.

Has anyone experienced getting stuck in a breakout room as the host and not being able to return to the main room until the time is up? It's happened to me quite a few times lately - all of the controls seem disabled - and I haven't been able to move around to the different breakout rooms. 

I have a link to a recording with an audio transcript recorded on the .gov platform with shared screen speaker view.

I want to create an audio transcript that I can print and read through and highlight while I am watching the meeting.

In the past, I have been able to cut and paste the text from the transcript into a google doc or a Word doc or a text doc. 

With this recording, I can copy a sentence or so at a time. The meeting is over 2 hours - and that is just not a good solution.

I have tried to cut and paste the transcript from 4 different browsers (Chrome, Firefox, Safari and Edge) into Google docs, Word, and TextEdit. 

Is there a solution? 

My process is:

1.  cut and paste the audio transcript into a document

2. skim the transcript,

3. cut the sections I don’t need,

4. print the transcript,

5. read it through again, highlighting the sections I am interested in, 

6. watch the recording while reading along with the document.

Thanks in advance!

Hey folks, I have a free account, version 6.2.7 (free account), and I recently tried to record and save an important meeting that was hosted in someone else's meeting room. I was not signed into my Onedrive account on my computer, and I didn't realize that the default location for saving that recording would have been in that onedrive account.

Both of us cannot find the recording, it seems like it realized it couldn't upload it, and then it just decided to not record it. I see where the folder says it was modified, but there's no file in there, even after signing in. Any thoughts?

Hello,

I cannot see any upcoming meetings in the Calendar as I open it with Zoom Workplace app, on a MAC. 

I have only the default calendar based on my zoom email.

This has been happening for months now and still is. 

Recently I have changed the name and my zoom email. 

While before I did not have any errors, I could add meetings... but were not displayed. Now I have errors when adding a meeting. 

First I had the error 100000404. I uninstalled the app and reinstalled. Now I have the 404 error when adding a meeting, from the Plus blue sign in the calendar itself -» Zoom workplace app.

I tried adding a meeting directly on the website, from the calendar. It does not give an error but it does not say anything, the window does not close. The meeting does not get added in the Calendar view, but I can find it in the Meetings tab. 

The dates in the calendar do not show a dot -» like they used to when there were events on that date. Nor on the website nor in the app.

I can start meetings from the Meetings page on the website, but not in the app. The Calendar shows nothing.