Hi,

I am using laptop Acer A15-41M-R4AN andmy problem is that on some days Zoom Application will launch and work no problem, and then other days it will not launch at all and just show the spinning thinking circle... 

I am really fed up with this as I cannot seem to find an answer to this and I really dont know on what day I will not be able to log in to a meeting..

I bought this laptop new, I only had it a few months, I have all the latest updates installed, I obviously restarted and tried again... it just sometimes will load and work and some days it will not. 

Please can anyone help?

Thank you

The Zoom FAQ indicates that as a paid meeting subscriber I can host a meeting up to 30 hours, way past my needs. I need to host a meeting that lasts 6-7 hours and to which intermittent attendees may attend. The 2nd info posted in FAQs contradicts the first, indicating that if the meeting has no participation for a period of time, it will be ended. This is what the FAQ says. Can someone explain the difference between these two scenarios?

Thank you! Richard

Meeting ends after 30 hours (active or idle)

• 1 host, no participant
• 1 host, any number of participants
• 0 host, any number of participants (join before host)

Meeting ends after 40 minutes (active or idle)

• 1 host and 1 or more participants joined. Only one person remains in the meeting. The meeting will end 40 minutes later if no one else joins. 

Note: The meeting durations for paid users only apply to users assigned a paid license or using Webinar licenses (for webinars, panelists are treated the same as participants, however, attendees do not affect time duration). Users with basic (free) licenses on Pro, Business, or Education accounts are limited to the free license meeting durations. However, if a Basic user schedules a meeting and starts that meeting from a paid Zoom Room on the same account, the meeting will not end after 40 minutes, despite the number of participants. If the Zoom Room is a free trial, the meeting will still time out.

Hello. 

I'm trying to create a template.  It seems that if I am editing an invitation, there should be an option to "save as template" at the bottom of the page.  However, I cannot see that.  I am running an older Chrome and can't update on this Windows 7 laptop.  Could this be the problem or is it something/somewhere else?

Also, is there a way to send invitations right from Zoom that come with the embedded calendar invitation? 

Can this only be done by allowing Zoom to access my Google Calendar?

Please advise.  

Thanks in advance

Halfway through a meeting today I could suddenly no longer hear the host. I at first I assumed he had accidentally muted himself, but I was the only one affected. I was not touching my laptop at the time and I received no error message. I checked other apps that have sound (Youtube, Spotify) and my audio was fine. I left the meeting and came back and still couldn't hear. Then I restarted my computer and came back and I was able to hear the meeting again. About 30 minutes later it happened again. The meeting was almost finished so I just left. Anyone know what could cause this? This is a huge problem since I teach online and have many meetings on Zoom. 

Issue

The end user cannot utilize their webcam on a few Windows 10 systems with Zoom v6 installed. The issue is occurring on 2+ systems in our environment.

When they try to start a meeting, they receive the following error:

Cannot start video
Failed to start the video camera. Please select another video camera in Settings.

Troubleshooting performed

• Camera works fine in Windows, Google Hangouts, Slack, etc.
• Downgrading to Zoom v5 works fine

Questions

• Does Zoom have a solution to reset privacy settings and/or an updated version of v6 that will work? This issue appears to be true for all v6 versions we've tested.
• Any other suggestions would be appreciated, aside from upgrading to Windows 11, as we shouldn't use a hammer to fix this issue.