When I try to start zoom, a white box appears (presumably a broken version of the main menu) then the "Zoom unexpectedly quit" screen shows up.
Zoom was working normally for me until this weekend.
I have tried using CleanZoom to remove zoom completely and reinstall it to no avail.

I'm using an Acer aspire A515-54 series laptop.
My laptop is up to date on windows updates and driver updates
I don't have Powertoys installed
I was messing around with OBS the week before though...

Any ideas on how to solve this issue?

Hola tengo un problema, no puedo encontrar la grabacion de una charla de zoom que realice el ultimo viernes, aparentemente se descargo en mi equipo y no en la nube y no logro encontrarla con los procedimientos habituales, solo pe aparece la imagen final de la misma

Hi everyone,

I'm facing an issue with joining Zoom meetings on mobile app and would appreciate any help.

• I receive a Zoom meeting link from my server.

• On a desktop browser, the link opens fine.

• On mobile, when I open the link, it opens a webview and asks me to install Zoom, even though the Zoom app is already installed.

• The only way I can get the meeting to open properly is by joining from the webview — but I want the link to automatically open the Zoom app if it's already installed.

For context, I'm building the mobile app using React Native.
Is there any solution for this issue without using the Zoom SDK?
Ideally, I just want to handle the meeting link so that it triggers the installed Zoom app directly.

Thanks a lot for your help!

Hi,
I installed the newest version of the Linux client yesterday and recognized that when sharing the screen I only see a black screen.

Version: 6.2.0 (1855)

I am definitely on XOrg and NOT on wayland.
Downgrading to version 6.1.10 fixed it.

I'm on lightdm and use Qtile as TWM.

I can't check whether this happens on GNOME or Plasma, too.

Many thanks in advance!

In order to protect people with disabilities, the European Union is about to start implementing the accessibility directive. One of the requirements is that products supporting two-way voice communication need to support RTT (real time text). Zoom is also an app that supports two-way voice communication, so of course it also needs to support the RTT function. I would like to ask whether Zoom has the RTT function. If it does, how should it be enabled? If it doesn't, is it expected that this function will be available in the future?

I record often and since just this week, my RECORD button is no longer where it used to be. It used to be between SUMMARY and REACTIONS in the lower bar in the zoom meeting window. I've looked for ways to add it back, but have had no luck. Any help? 

I’m experiencing an issue with the video feed on Zoom where the camera appears to automatically focus on me, leaving the background slightly out of focus, even though I don’t have the background blur enabled. My FaceTime HD camera works fine in other apps like Photo Booth, so I don’t believe it’s a hardware issue.

I have already tried the following troubleshooting steps:

Verified that "Touch Up My Appearance," "Adjust for Low Light," and "Portrait Lighting" are disabled.
Toggled "HD" and "Original Ratio" in video settings.
Checked the "Advanced" video settings for any relevant features.
Updated my Zoom app to the latest version.
Ensured no third-party apps are interfering with the camera.
Despite these efforts, the issue persists. It seems Zoom may be automatically prioritizing focus on my face or applying some kind of framing or processing feature that I cannot disable.

Could you please advise if there’s a way to stop this auto-focus behaviour or if this might be a software issue?

Dear Zoom Team,

I have been using a Ryzen 2600 processor with 6 cores and 12 threads (16GB RAM), and I have successfully utilized the background blur function without any issues. However, I noticed that the new requirements now specify an 8-core processor, which seems to be an increase that may not be necessary for such a basic feature.

Could you please provide any insights into this change? Additionally, I would greatly appreciate it if you could consider lowering the hardware requirements for the background blur feature, as it has been functioning well on my current setup.

Thank you for your attention to this matter. I look forward to your response.

Lukas