Good afternoon!

I have been researching online about if people are able to use the automated zoom caption feature to display captions onto a separate monitor and have not had any luck. When the automated captions are enabled, you can move the caption window around your screen with your mouse, but Zoom will not let you move the caption window onto another extended display even if you have "dual monitors" enabled. I am thinking dual monitors is only helpful for maybe like a speaker view on one monitor and content or gallery on the other. The internet tells me one could use OBS, so I was curious if anyone has downloaded OBS software and tried this out, or if there is another easier way to display automated captions. The specific use case for this is that we would like to project automated captions to a 65" monitor in our theater to an audience without the zoom speaker/gallery view behind it.

Thanks very much in advance, I appreciate it!

¿Cómo hago para recuperar una grabación, así deba pagar? Hola, el 18 de marzo realicé una reunión, la grabé y llegó correo para descargar la grabación de la nube, al intentar acceder a la descarga el día de hoy me sale un aviso que dice: no puede ver esta grabación, el plan de grabación en la nube ha caducado. Ente

I am using an evo4 audio interface and I need to do online music lessons through zoom but whenever I am in a meeting or testing my audio, zoom automatically changes my input volumes on my evo4. The option "Automatically adjust microphone volume" is turned off and in fact grayed out and I can't even interact with it.

If I go into more detail, my mic channel volume is maxed out on my evo4 because it sounds small and my guitar channel volume is set low to balance both my output volumes. However, zoom for some reason keeps changing my evo4 input volumes so that both channels are set to the same level, making my guitar sound way too loud compared to my mic. It keeps doing it automatically no matter what I try. It works fine on other apps like discord, but for some reason zoom decides to mess with my audio interface.

Please help, this is very frustrating.

Dear Zoom community,

I’m really hoping for your help.  I’m not techy, so I’m trying to include all the relevant info – apologies in advance for any missing bits/things that aren’t clear.

I have a Macbook 13” running Sonoma 14.7.1, and am using  Zoom Version: 6.2.11 (43613).  I use Zoom professionally, but as the Mac camera is such poor quality, I have been using an external camera – a Logitech for Creators StreamCam, full HD 1080p 60Fps, USB-C.  Alas, something very weird started to happen in Zoom about 4 months ago where the visual screen glitches, splitting the screen repeatedly.  This is also happening with another x2 cameras I got to try and resolve the problem – a Logitech Webcam C920 and a Razer Kiyo X (both of which are USB-B so needed a converter).  All of the cameras work fine in a Lenovo laptop running Windows, and they all work fine in other video apps on the Mac, like Google meet, Photobooth etc (although once the splitting was happening in the Logitech GHUB screen too with the Logitech Webcam C920).

With the help of my partner, we’ve tried downloading old versions of Zoom (still the same problem), multiple reloads and restarts, deselecting: “optimize quality of the video I send with de-noise,” changed the anti-flicker to 50 (although it’s not a flicker – it’s a splitting of the screen)… I've tried turning off hardware acceleration with no luck.

Anything else I could try?!  Thank you so much for your thoughts.

Sophie

From a previous Zoom-version I had the possibility to set as a background colors. So I've chosen the color black. 

The effect is now, whenever I start a ZOOM-Call the background is always black and when I try to select "none" in the menu it does not react and the background remains black unless I select one of the pictures as an example...only then the black background is exchanged by the new selected one. I did some testing with Microsoft Teams and there the black background is not there....and also testings on logitec software camera settings which show no black background. This proves me that there is a bug within ZOOM (!)

I'm looking forward receiving hints on how to eliminate that black background. thx!