A recent upgrade to "Version: 5.12.2 (11434)" seemed to happen automatically, and afterwards many of my configuration settings had become different -- they were reset to the defaults. Specifically:

• Camera original ratio
• Mirror my video
• Stop my video when joining a meeting
• Enable stop incoming video feature
• Mute my mic when joining a meeting
• Automatically join computer audio when joining a meeting
• Window size when screen sharing

Pretty much everything I had changed was reset to its default.

I'm not happy about that. I would have expected the upgrade to have been tested sufficiently to ensure no undesirable side effects.

I'm using Mac OS v10.13.6.

P.S. Any dismissal of this issue on the grounds of Mac version should be backed up by evidence, not just an assumption. Thanks.

Al iniciar zoom (web o aplicación) me solicita el passcode. Me aparece el recuadro para ingresar el código, pero reviso mi buzón y no recibo el passcode. Uso la opción RESEND, pero de igual manera no recibo ese código. ¿Pueden ayudarme con este problema?

Hello, I recorded my friend's funeral 6.5 months ago and I would like to watch the recording, I cannot see any recordings in my account, and apparently Zoom deletes recordings after 180 days. But I'm wondering if Zoom might still have access to prior recordings from their end? 

If my meeting is set to allow users from the US only, can this feature be bypassed with a VPN? If a user with a link to the meeting is outside the US but is using a VPN with an IP from Miami, for instance, will Zoom let them in or will they be blocked? 

Thank you. 

can't join my own personal chat or anyone elses unless I close zoom and start over takes 3-4 times.  I can see everyone that is on, but only names and avatars and my video is on, but everyone says it is just my avatar, and No one can hear me and I can't hear anyone.  I get in and out of the zoom call and finally it works..

HELP, Nikki

Hi,

I have a laptop that I use for my controls during a meeting, such as Powerpoint, and an additional monitor attached for the Zoom windows.  I am set in Zoom for dual monitors (configured in the "general" settings area).  On this additional monitor I have one Zoom window set to view the meeting participants, and the other for highlighting the current speaker or for sharing.

As a facilitator, I will visit my meeting participants in their breakout rooms and then leave, returning to the main room.   However, every time without fail when I return from a breakout, one of my Zoom windows gets moved to the laptop rather than sticking on the second monitor where it was originally.

I've searched and cannot find a solution.  Does anyone have any suggestions?

Many thanks....Peter, using a Mac on Ventura OS

Hello, can you help with laging video during share screen ?..

During the online meeting with 100 participants we have problem with shared video. Video is laging and we dont know how to fix it. We tryied every options and nothing help us. Its same if I share application with video player or powerpoint presentation with video included and its also same if I share screen and play the video. One of the video has 70mb and second video has 750mb and both videos are laging and all participants see laging video. Can you help me how to fix it or tell me where is the problem ? We have very important conference meeting and we need play these videos smooth. Thank you.