Resolved! Unable to resolve error 5003
One of our employees is unable to connect to Zoom using the desktop app and keeps getting the 5003 error on an M1 Mac. The user does not have a firewall, VPN, anti-virus or proxy. Here's what we've tried: 1. Restarting Zoom. 2. Restarting the Mac. 3. Uninstalling via Zoom uninstall and reinstalling with proper M1 version of Zoom. 4. Reset Network settings. 5. Changed DNS. 6. Confirm no proxy interfering. 7. Confirmed correct permissions set via System Preferences. 8. Full modem reboot. They are able to use Zoom via browser, just not the desktop app, so we know their account is working. They are able to use it on other devices as well. Short of doing a full OS reinstall (which seems extreme and unnecessary), I'm stuck. Are there any other fixes we've missed?
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