Professional licenses - waiting for activation for 2 months already
Hello, we ordered and paid for professional licenses two months ago; but our accounts are still a basic accounts.
Could somebody take care of this issue?
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionZoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Hello, we ordered and paid for professional licenses two months ago; but our accounts are still a basic accounts.
Could somebody take care of this issue?
If I change the setting from a meeting with registration to the one without registration, what will happen to those who have registered before the change? Can they attend the meeting by clicking the automatically-generated link included in the invitation mail, which is individual for each registrant? Or will those links become invalid?
Show less
Does anyone know how to switch from phone microphone which is not good to a USBC recording microphone while hosting Zoom meeting by mobile phone?
Thank u!
Good Morning. We schedule a lot of Zoom meetings and let Zoom auto-generate the passcode for the room. Today we need to change the date and time of an existing meeting (that zoom had auto-generated a passcode for) and it's saying that the passcode (that zoom auto-generate) does not meet the requirements. It's saying that it can only now be an all-numeric passcode?
Show less
We just hosted a Zoom meeting with about 50 participants who had all pre-registered Out of those 50, about 12-15 completely different participants showed up with the very same name. We double-checked with the lady (whom we know very well and trust): - she did not sign in a dozen or so times Any idea what might have happened?
- she did not share her link
Thanks!
Show less
How can I get rid of the waiting room feature on already scheduled meetings? I need to disable this on some recurring meetings.
Thank you for any help with this.
I recorded a mtg on my Zoom account and want to give this recording to another to manage and share with others instead of it remaining in my zoom account. How may I transfer the already recorded mtg video to another so she (my assistant) can share with others but they not return to my zoom account to see it? Thanks for your wisdom.
Show less
I use Zoom client for Linux, version 5.5.4 (7938.0228) on a Ubuntu 20.04 distribution. Since yesterday the screen sharing doesn't allow me to share a single window anymore: the only options are sharing the whole screen or sharing the whiteboard, and in the advanced options: sharing a part of the screen. I used to share a single window (my presentation) and I found this very comfortable. Any help will be appreciated, I haven't found any similar post on the forum. Thanks in advance.
Show less
I'm getting lag every 2-3 minutes for about 15-20 seconds. I'm on a Desktop PC which is powerful. I'm not on Wifi, I'm directly attached to the network. Speedtests are all super fast (gigabit ethernet, fast upload and download, latency is low teens) I use the desktop app not through the browser. All other services seem fast - Teams, Gotomeeting, VoIP phone, Discord all work no problems. I'd like to try some more advanced troubleshooting (I own an IT Services business) Are there any servers I could tracert to and test the connection over several minutes for packet loss along the route?
Show less