My organization currently has 7 licenses.  We want to reduce that to 6.  In Billing/Current Plans/Edit Current Plans I changed our quantity from 7 to 6.  A pop-up window said "At least 1 license needs to be unassigned by <our renewal date>.

I checked the support article "Assigning Zoom Licenses" (https://support.zoom.us/hc/en-us/articles/4402706779405-Assigning-Zoom-Events-licenses).

It talks about "revoking" a Zoom license.  QUESTION: is "revoking" the same as "unassigning"???

Under "How to revoke" the article says:

• To the right of the user you want to unassign a license from, click Edit.
  A new window will open.
  Note: Use the Search field to search for and add a user that is not listed.
• Unselect the Zoom Events checkbox.
• Click Save.

There is no such check box!!!  Here's a screen shot:

QUESTION: What do I need to do to unassign the license???

In poking around, I clicked on the ellipses next to "Edit" next to the user name.  One of the options was "deactivate".  So I tried it.  I seem to have an available license now, so I'm hoping that "deactivate" was the right thing to do.

Thanks in advance for any help.  And apologies in advance if this question has been answered--I searched the community but could not find anything.

I know how to go into setting and enable and disable the the chat.  My question, is it real-time while a meeting or  webinar is going on?   Meaning if I am in a webinar and chat is on can I turn it off and no one will be allowed to chat any more during that time frame.  Then can it be turned back on in the same meeting at a later time.  

Hello there! I also have access to my colleague's zoom account. I would like to know if I will automatically get logged out of his zoom account if he moves to another location. 

Like if he travels somewhere. In my case, I was logged out of his account when he had an out-of-town trip.

Hi, 

I need to get the access token in order to make further requests to Zoom APIs with S2S app. I started with the request to the following endpoint

const resp = await axios.post(
       "https://zoom.us/oauth/token?grant_type=account_credentials&account_id=<myAccountId>";,
      {},
      {
        headers: {
          Authorization:
            "Basic <myclientId>:<myclientSecret>",  //both encoded
        },
      }
    );

however, despite I do NOT get an error back, this is the response

console.log(resp.data);

#{
  status: false,
  errorCode: -1,
  errorMessage: 'Illegal base64 character 3a',
  result: null
}

I encoded the <myClientid>:<myClientsecret> on a online tool and pasted the response

Could someone give me some hints about why I get this response back

Hello there,

We are about to buy a 10 license Business Zoom yearly package for an admin account of our company adm**@adm**.com. Our goal is to distribute these license to different teams account, which are with usernames like 123**@eu**.com, rather than the admin account's domain(@adm**.com). Is this not a problem for the distribution? If so, it means we could also distribute a license temporarily for an external contact like 123**@gmail.com/hotmail.com, in case of external meeting hosting purpose?

Thank you in advance for you guys kind help!

Best regards,

Jsprite 

In the past, when I scheduled a meeting on my Apple pro I would go straight to my Apple calendar where I could then invite participants etc.  Now, I get sent to a Google calendar.  I do not use Google calendars and there doesn't seem to be any way to revert back to the Apple one.  Can anyone help?

This is so annoying!

I have set up a laptop for my mother's carers to use, partly so she can have Zoom calls with me.

I have set up a Zoom meeting on my own PC  and have saved the invite link in a Word document on the carer's laptop in the format: (https://us02web.zoom.us/j/88497498501?pwd=whatever) .

Until recently this worked fine but recently,  Zoom refused to open on the carer's laptop unless it was upgraded to the latest version, and in order to upgrade it I had to log in to Zoom.

Even though I logged out again as soon as I'd upgraded Zoom, whenever the carer clicks on the Zoom link in order to open the meeting, her copy of Zoom thinks she is me - i.e both participants in the meeting have my name and she gets a confusing message asking if she wants to reclaim the host.

I've tried uninstalling and reinstalling Zoom on the carer PC several times and that hasn't fixed it 

I DON'T WANT THE CARER TO HAVE TO LOG INTO ZOOM BECAUSE THEY ARE NOT TECHNICAL AND THEY CHANGE FREQUENTLY.

Before I upgraded Zoom it worked perfectly - it didn't think the carer laptop was me and it let the carer join the meeting without having to log in to Zoom

How can I make the copy of Zoom on the carer laptop forget that I once logged in to Zoom on it and behave as it used to behave?

Dave  

Well, first of all, I don't know if this is in the right board. If not, I apologize.

I think I have fully enabled chat in the settings. When I record a meeting, and select "View Full Transcript" nothing is there. What am I missing?

PS. I'm looking for an audio transcript.