Hello,

When I use Zoom for any meeting (joining others or making my own), my video is EXTREMELY delayed - by at least 3-4 seconds. People seem to be hearing my audio OK. This is on my PC, but there is also a delay when using it on my phone.

Things I have tried:

- uninstalling and reinstalling the latest version of Zoom (6.1.6)
- taking off all the "touch up" filters and settings, and turning of blur background

- using different devices (but I really just need it to work smoothly on my PC)

- unplugging my webcam (the webcam works fine and other things like google meet and facebook messenger have great video quality and my voice and image are aligned! it's just when using Zoom)

I did not always have this problem - a few years ago I was taking online classes through Zoom and it was all properly aligned! This is the same computer as then.

Please help! I need to use Zoom for work now!!

In the Outlook Mobile App on Android devices, the onetap mobile link does not work correctly. It does not parse the full link including the passcode of the meeting so when a user clicks on it, it is still prompting them to enter the passcode.

Is this a known issue with the Outlook Mobile app on Android? The onetap link works fine with Outlook app on iOS.

I just instructed our employees to enable data retention for cloud recordings if they do not need to keep them indefinitely. Many people have enabled it and set their retention period to 30 days, but they still have recordings in the cloud that are more than 30 days old. How often are recordings deleted that exceed the retention period? Is it every 24 hours or something? Thanks!

Using Zoom on Win 11.
Is there a way for Annotations to be enabled for all participants by default, but then during the meeting, the co-host can disable Annotations for all except a chosen participant? The chosen participant is not sharing their screen (and we are not using the Whiteboard), the screen is shared by the Host.
All information so far details that the Host can do this, but when the co-host goes the the "More" there is no option to disable Annotations. 
Thanks

Zoom keeps crashing within seconds of opening it. I have done very last suggestion I can find. I've updated drivers, uninstalled and reinstalled, all updates, CleanZoom, etc. It still crashes. I can't get tech support on the line. Nothing works. What can I do? How can I actually get help or fix this?

I am host, with mac, pro zoom account with all automatically recording meetings

Yesterday meeting with the team as part of training material did not record - just vanished. 

I download all the daily meetings end of day and all other meetings were there (cloud recordings) apart of this one . 

Checked the trash, asked the team if they seen recorded meeting, just to confirm if I pressed stop recording by accident - they all confirmed it was recorded as they accepted the message on entry

Checked in my mac docs and downloads, and zoom files.

Just vanished - cant find anywhere

Can you please help

I wanted to record a meeting/podcast where each speaker is recorded on a separate track. Before the meeting, I went to Settings - Recording - "Record a separate audio file of each participant" but when I go to access my recording in the cloud I can only find audio recorded combined on one file. 

Why is this? Is there an error? 

Thanks,
Joe

My Zoom crashes randomly and I have no idea about that. Reinstall Zoom and update my GPU driver does not fix the problem.

I didn't find a way to upload files here so I uploaded full crfash logs to Google Drive.

https://drive.google.com/drive/folders/1VE1M8iTcFpdMEy4x9IvHd0ERgSfLm6mb?usp=sharing

Also here's one of the log: