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Whenever I join a Zoom meeting, only my initials are displayed and not the profile pic I created in my account. I have tried everything but can't seem to put my finer on why it is not displaying. It used to but ever since I updated a new profile pic, it will not display. Any feedback would be appreciated. Thanks
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Hello, I just re-installed zoom on my laptop (mac) and my camera is focusing and moving on my face instead of having a fixed recording. Can you please help find where i can cancel this setting and get back to a fixed camera? In other word I don't want the camera to follow my movements while i move. Thanks a lot, Andréa
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Hello
I announced Meeting on May 11th
I was surprised that I did a meting number on a pair
I published a link for them
Is there a possibility that at the specified time I will open one link and those who enter from the other link will join on the main meeting?
Thank you
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I do not have the 'view' tab on my screen during meetings, I am unable to choose gallery or speaker because the 'view' button is not there. Can anyone help?
yes so every time I boot Zoom on macOS Ventura 13.0.1 i get this modal notification saying: Unable to install updates
Error code:10004
“Retry” & “Close” buttons
Retry never works. Can use existing install version which is Version: 5.11.6 (9890)
haven't been able to restart mac and see if that helps yet.
known issue?
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Dear All,
I just updated Windows 11 Pro on my ASUS Vivobook Pro to the latest updadte and found that the speaker stop working, no sound coming out, just a very short period then stop no sound. But when I tested the microphone on Audio Setting, it work normally and the speaker also produce sound from my microphone. Only Test Speaker does not work, so can not hear anything from other members on the meeting.
Temporary Solution:
I downgraded Realtek High Definition Audio driver from the latest version, from version 6.0.9357.1 (24/05/2022) to 6.0.9231.1 (31/08/2021) and the speaker produce the sound again.
I am not sure it is the new latest Zoom update that needs to be patched or my ASUS Vivobook Pro that needs to be patched. Zoom Technical Team please help to investigate this issue so we can use the latest audio driver from Realtek. Thanks and hope this helps.
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I've had this problem for a while now. I attend regular meetings and my job is to occasionally share short videoes. For the meeting today I did a sound check before the meeting and there was no sound when sharing the video. I restarted my computer and didn't have anything open and then sound was fine. 20 minutes later it didn't work. I didn't touch anything else and did used the exact same video and settings.
Maybe 1 out 4 times there is no sound and someone else has to step in and share the video.
I run the latest version of zoom on Windows 10.
And yes, I have checked the box for "share sound" and "optimize for video".
Is there anything I can do? I feel like a complete idiot when people message me that I have to check the box to share sound. I have this problem about once a week.
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