Dear Zoom admins, I want to alert you to the issue of licenses created via hacked credit cards on this Shopee platform. Here is a particular shop that have garnered over 11k ratings over reselling Zoom licenses illegally. I hope you can reflect this issue to the respective platform so as to secure your reputation as the only official distributor of Zoom licenses so that users will not have their privacy compromised. Thank you.

Below is the shop link:

https://shopee.com.my/harmanbyte.solutions

I would like to authenticate all users to my meetings with my SSO setup at Auth0. I manage a group of 500 members and each has a user account set up at Auth0 for SSO. I don't want anyone else to be able to attend our meetings. 

I'm attempting to follow the instructions at "Configuring authentication settings and profiles" in the "How to create an authentication profile" section.  I've enabled the "Only authenticated meeting participants and webinar attendees can join meetings and webinars" setting but I don't see any option for adding a configuration (see attached screenshot). I'm using a Business account. I've also checked my personal Pro account and it's not there either.

My objective is to add a configuration to "Sign in to external Single Sign-On (SSO): Allows you to specify a rule so that users need to authenticate through a 3rd-party authentication service", the last bullet in the authentication methods options. But I don't see any of these options in my settings and can't seem to add any. 

On a Windows 10 desktop, my web camera switches off, and the audio switches. This happens every time. video and audio switching occurs less than a minute into a zoom call. If I try to unmute it, it goes on and turns off again for both the audio and camera.

I get two messages on my screen. 

First: "Failed to detect your microphone. Please make sure your microphone is properly connected."

Second: "Your default microphone has changed to Microphone (Realtek USB MIC) and will not be used.

These messages will keep popping up until I stop using zoom. Additionally,  my camera has a built in mic and when I test the audio setting, the speaker and mic work fine.

Any ideas?

I have a meeting with 45 people split into 21 breakout rooms.  The "countdown" option is set to give everyone a 60 second warning when I close the breakout rooms.  However, when I close the breakout rooms, the participants are all pulled into the main lobby with no 60 second countdown.

In the same meeting, after most participants had left, I tested placing 5 people in 5 different breakout rooms.  I did not change any settings. When I closed the rooms, they all saw the 60 second timer and were pulled into the main lobby after 60 seconds.  I have been using breakout rooms in these meetings since November 2020 and the first time I had this problem was last Wednesday.

Any thoughts on how to resolve this issue?  Is it a Zoom bug?

Hi! 

I am trying to launch my meeting, but when I click "Open Zoom Meeting", it says we in my status that I am "In a Meeting". I have tried to quit zoom and even restarted my computer and I still keep having the same problem. I will get a pop up window asking if I want to leave the other meeting, but when I click "Leave Now" nothing happens.

I tried on another computer and had no issue.