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I facing the camera not working after i upgrade to the latest version 5.9.1 (2581). Previously version was working fine. I try do uninstall and install back the problem still remind there. I try to play around with my PC camera setting the problem still unable solve. Is any one facing the same problem.
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zoom not letting me reinstall after having uninstalled it due to error code 10004. what's going on?
Hello, I have noticed a couple of other users with the same issue, but basically my whole screen (me and my background) appear green. The video is also staggered and there is a lag in the movements. I have uninstalled Zoom and reinstalled it. The issue does not appear on other platforms (ie MS Teams) and its not my camera - it is just on Zoom. BUT if I try use my Zoom account on my phone it works just fine, but I need it on my PC. I do have a ticket number and they are working on it. Anyone else having this issue?
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I have run into multiple security issues on my phone and computer, affecting numerous accounts, including Zoom. I tried to change my email address away from a hacked email account and was told I could not without verifying the change in my old email. Unfortunately I was unable to get through to Zoom to sort out the problem. Now I am setting up a new account with a different email address (but the same name and phone number). It appears that my account is linked to a work account. I do not have a work account. This is a personal Zoom account with no affiliation to any organization. Unfortunately I do not see anywhere I can edit this and remove this linked “work account.” I also see that I am unable to add a phone number to my new Zoom account, it is simply greyed out. What this tells me is that the phone number is probably still associated with the earlier hacked Zoom and Outlook accounts and that the hackers do not want Zoom to know that I am the very same person (or allow me to verify my phone number). Of course I could be off base but I do not know what to do because I can’t seem to get through to Zoom about the security issue. Any ideas?
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