Hello Community!

I recorded a meeting/call on 01/202023 and there is nothing showing for it.  

My account doesnt have live support via phone, but chatbot which didnt help....

I know that it can take up to 24 hour sto convert however its days later it still didnt. Then today something mentioned not eough space iin OneDrive Why would it need to  worry about my OneDrive for anything. I do not get tat message. And, under my PC settings I have show hidden files selected. Windows is my operating system. 

Why can I not find that recording? We need that immediately.. And, yes I have searched under Meetings, local/cloud meetings, management<recordings, and Ive even gone to my PC and slected to show hidden meetings/recordings/etc.

Buenas tardes. Después de la última actualización (Versión: 5.10.0 (4306)) mi cámara web desapareció de las opciones de cámara. Probé desinstalando zoom,  actualizando los drives de la cámara, cambiandola de puertos y nada. Incluso revise las discusiones anteriores busca de información sin éxito. Podrían informarme sobre los pasos a seguir para solucionar el inconveniente? gracias

Please can someone help me. I just submitted a ticket. I tried to teach my Zumba class on Monday for which I NEED video to work and it was wavering and blinking but ONLY MINE. The participants videos were fine. I had to cancel class since they couldn’t see me right. They could hear me. It said something about an update when I logged on.

I need help and am here because they are saying my plan doesn’t qualify for phone support or even live chat even tho my Pro Plan shows that it DOES include those!!!! That is a lie!!!!!! Help! Please!

When I start my video in a zoom call it's normal. As long as I am muted it stays this way. But when I unmute myself to speak, it goes into a wide angle. 

I become smaller in the center of the video and my background is more visible. This is very irritating, but I don't know how to change this setting.

Is there a way I can change this?

Hello!  

I normally host a monthly meeting and can not host this month.  How do I allow someone else to host the meeting that I've set up?  If I 'start' the meeting and require everyone to use passwords rather than me 'Admit' them, then can someone else actually conduct the meeting as long as my computer is on?

My mobile Zoom app keeps telling me that I need to give it camera permission in my phone settings and fails to start my video in meetings, even though I have checked my Zoom settings many times to ensure that phone camera access is permitted at all times.  Zoom phone, online and chat technical support all refused to help me because I'm have a free account.  Help!