I cannot send direct messages to the meeting host.  I am getting an 'error' message when trying to send a (private) "direct message" to the meeting host. It disallows sending my message and says, "[host user name] is restricted from receiving direct messages".   But the host has not disabled anything.

  I have been using Zoom since March 2020 as a host, cohost, and participant.  I have co/hosted hundreds of meetings since then, so I know my way around most of the more common settings, including the account holder universal settings.  I have used Zoom on various iterations of Windows, Mac, Chrome, iPhone, iPad, Android tablets, etc.  The problem is currently being experienced on an iPhone 13ProMax. 

  I am presently in a meeting as a participant with 10-15 people and a single host on an enterprise account for a college. (The host is in TX, and the participants are in CA.)  On more than one recent occasion, I have been receiving this 'error' message when trying to send a direct message to the host.  I can send a direct message to 'Everyone', and the host can send a direct message to me. But I cannot send one to the host.  Other participants, including me simultaneously joined from another device, are able to send direct messages to the host. Direct messages between participants have been disabled. (I.e., direct messages can only be sent to the host and to 'everyone', but not to each other.)

  Neither the host nor I know anything about this 'error' and cannot see how to disable/enable this.  The host has not intentionally blocked anyone.  In fact, the host has not made any changes to the chat settings. The host is in the main room with all participants (has not joined a breakout room).

  Something else:  I was able to send a test direct message to "Everyone".  After that, I was also able to send a direct message to the host.  Neither of us knows why I am suddenly able to send a message to the host.  Coincidence?

  We would very much appreciate any information regarding how to re-enable (or even how to enable/disable) direct messages between a participant and a host.  Is this a host thing, a user thing, a universal thing?  Is there a setting for this? Or is this a mysterious bug?  Thank you in advance.

I have installed Calendly and tested it and it worked fine.  However, when I integrated with Zoom it set up the meeting an hour earlier.  My Zoom is set up as GMT and so is Calendly.  I have even checked the setting on my PC and they are also set up for the correct time zone.  Any suggestions?

I Recently got a new laptop, and started utilizing Zoom for school, i have been consistently experiencing glitches and problems with my display every time there is a screen share, on zoom, I have tried seeing if this was just a problem with my computer, but I have never experienced anything with any other app that is related to this problem. I added some images so people could understand what im working with...Appreciate the help!

Hello.  I am currently using Zoom Pro for my organization's meeting.  I would like to record an annotated transcript to aid in producing meeting minutes.  By annotated I mean a transcript in which the current speaker is identified.

As I understand the licensing, I can't test the transcript option unless I upgrade to a Business license but I dont want to do this until I can confirm that the transcript recording will contain speaker identification.

I have found conflicting reports in other posts that are not current and haven't found a good example anywhere.

Can anyone point to an example of a transcript of a meeting that has been produced with the current version of Zoom?

(I know Otter supposedly does speaker ID, but it must be trained for each speakers voice (AFIK).  Speaker info is in the live stream and should be able to be retrieved real time with high confidence. )

Thanks for your help,

Dan

How do I correct errors and misspellings in Attendee names?

Our company has Zaps set up through Zapier that automatically register a person for meetings and webinars if they get a certain tag in Kajabi.  Occasionally those zaps pull extraneous info into the name fields in the Zoom registration depending on what might be in the client record.  By the time we realize there's an issue it's already too late - the Zoom registration has already been created.

Once the attendee registration is done in Zoom, there is no way (that I can find) to cancel, delete, edit and/or re-add it manually if the email address is correct.  Cancelling just moves the record, but the record with the correct email address is still there.

How do I edit the person's information if the email address is correct?  Why isn't there just an [Edit] button on the registration record?  There seem to be a lot of Zoom users with similar questions about editing registration records. How do we request that functionality be added?