Hi - can someone help me pls. Im not great at this and my plan doesnt allow phone support.

We have an annual subscripton allowing 100 attendees.  It's the pro plan.

I need to add meeting capacity to 300 attendees as a once off.

Before I used to have a monthly subscription and was able to add this increased attendee as a once off, monthly plan. But now because I have an annual subscription, i cant work out how to do it. It doesnt allow me to upgrade for a month??

Can anyone help me please.

I have set up a Zoom integration through a scheduling program for the company I work for. We have been having a lot of issues with Zoom meetings - most notably, the admin and client will join the meeting but neither will be able to hear or see each other, it appears as if they are in the Zoom room alone. The admins join the meetings directly from the Zoom site under the profile that is integrated with the scheduling app and the clients join the meeting from the Zoom link that the scheduling app sends out in the confirmation email. Just wondering if anyone else has had this issue and knows how to fix it since, after talking to the scheduling app's support team, it doesn't appear to be an issue on their end.

Thanks,

Sophie

Meetings that have been on the app (both phone and ipad) have disappeared. They are still showing on the computer. These are class meetings where the links have been emailed to all of the students.  How can they be restored as I need to use both computer and app as cohosts for the same meeting... app as camera and computer as my view of the students.