I just bought the Shure MV88+ to use for remote viewing / recording of a rehearsal via Zoom, but I can't get Zoom to send audio from this device in stereo, despite double checking all the settings.  

I have a Pro plan and have enabled stereo audio in the user meeting settings, and also globally under the admin settings.

The MV88+ microphone records in stereo on iOS and Android, and is also supported for recording in stereo on PC and Mac.  It looks like a USB input device with 2 channels of input and output, in 16 or 24 bit, and sampling rates of 44.1 or 48 kHz.  A test recording on the Mac in Audacity confirms the stereo signal is good.  You can actually connect a pair of headphones to a jack on the back of the microphone and monitor the mic itself, and any audio from the PC / Mac that is routed to the Shure MV88+.

Using the Shure MOTIV app, I've configured the MV88+ to the following specifications: +25 dB gain, stereo pickup (120º), light compression, and 75Hz high-pass.

In the Zoom app, I've set the following:

Original sound for musicians

- [x] High Fidelity music mode

- [  ] Echo cancellation

- [x] Stereo audio

After the meeting starts, I select the MV88+ mic as the input, then click the "Original Sound" button in the top left corner of the screen.  (FYI, Zoom **changed** a default setting in November 2022 so you have to enable original sound every time you start a meeting or even when changing microphones.)

After doing all this, I join the meeting from another computer and listen to the audio.  The received audio still sounds mono.  

My test signal is some classical choral music played through a hi-fi stereo receiver.  The speakers are Klipsch RP-600M and I've boosted the midrange (1-8 kHz) to help bring out the voices some more.  The MV88+ microphone is set up on a table about 4 feet away, pointing at the receiver with the speakers on either side, with the volume turned up fairly high (~75dB SPL).  Zoom shows a strong signal on the microphone icon from the host Mac.  The guest Mac is with me on the other side of the house.  I've checked it with wired USB headphones and also AirPods Pro.  There's just no stereo spread to the sound; it's clearly mono.

I honestly think this is a Zoom bug.  

Has anyone else tried a stereo USB microphone like the AKG Lyra or other products with Zoom meetings?

One person can't join my zoom room. It gets stuck with it saying 'joining' on my end and the loading circle doesn't progress on her end.

Other people can join my zoom room, and she can join other people's zoom rooms, so it doesn't appear to be a connectivity issue.

Any solutions?

I noticed that sometimes while being in a call and moving cursor on my desktop it starts to partially get covered in black squares unitl it gets completely black with only icons remaining - is this something that just happens? After restarting laptop ot goes back to normal.

Hi All,

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Can I add a message to the Webinar banner that tells the user to call me for the password when they connect to the meeting?  My organization is going to password protect a weekly Webinar. We have announced the new password requirement but I know that people will be confused. I would like to help them when they attach to the Webinar and are asked for the password. Thanks in advance for your help or ideas.

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