Hi, 

I record a meeting, and then send me the file by Whatsapp and clean it from the PC . Now Whatsapp indicates that the file is not there any more... 

How can I get back de file in order to listen to the meeting? I really need it. I dont have any more the PC where it was first saved the recording ..

Can I get in touch with Zoom suport and they could send it to me? I know the date and ID of the meeting..

Thanks!! 

Our school district is using Zoom this semester.  We have our teachers record their lessons for students who miss class.  Most students are able to view the recordings on their Chromebooks, but we have several students who are getting an "app not enabled for user" error message.  They're being asked to sign in twice but, even when they do, it's not letting them view the recording.  Any ideas?

Dear to whom it may concern,

I am a high school teacher and I would like to request a list of the people participating in my lesson (through their IPs) since there was inappropriate material shared. I didn't have the chance to report the incidence but I would like to know the people who were participating in that particular meeting.

Thank you in advance.

Yours sincerely,

Trifon Geroukis

How do I save previous link and passcode for recurring meetings I participate in?  I have to go and research the previous text messages and email each time to retrieve the passcode.  I use to have this feature to where I did not have to enter the passcode every time.

Dou aulas on-line pelo Zoom, mas o áudio do meu aluno só consegue captar a voz dele, mesmo ele ativando o áudio original, o som do violão dele não chega pra mim, eu utilizo notebook com placa de áudio profissional, mas meu aluno só utiliza o celular, já tentamos com fones de ouvidos e sem, ambos estão com o mesmo problema, sem contar que no aplicativo para smartphone não tem a opção de áudio para músicos, como resolver este problema?