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A handful of our participants didn't make it to their pre-assigned breakout rooms. They were using the Zoom accounts they signed up with. Also, I couldn't assign them to their rooms from the main room. Any clues on how to resolve before tonight's meeting?
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I am unable to turn off virtual background on my account. I pay for this service and have spent the last 30 minutes trying to find an answer to a very simple issue - but given the multiple comments about the EXACT SAME issue it appears Zoom really doesn't care. Trying to call "customer service" is a joke. Please enter the 23 digit meeting number, please enter your host code, please enter the last cholesterol reading at your most recent physical.... and on and on and on.... And before some wise guy jumps on here to say "Select None"... that option doesn't exist when I open virtual backgrounds. I am trapped using virtual backgrounds whether I want them or not. Very frustrated and disgusted with the lack of support offered by Zoom for a paying customer. Puddingintame
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Recently, I upgraded to the premium version of Zoom in order to facilitate meetings with my clients and colleagues. Unfortunately, I am encountering a problem where my colleagues are unable to join the meetings that I have scheduled. My intention behind purchasing the premium version was to have the ability to connect with an unlimited number of people without any time restrictions. However, due to this issue, I am unable to do so and it has become quite a hindrance in my work. I am reaching out to request any possible solutions to this problem as soon as possible, as I have an urgent meeting with my colleagues to discuss a critical matter related to the heavy duty pop up gazebos. Your assistance in resolving this issue would be greatly appreciated. Thank you very much.
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Hi, I'm doing a livestream to Facebook. But I want the screen to be fully of the presentation I do. Could I hide the video box? How to do that?
Can participants be approved during a meeting? SINCE days ago I had a meeting and I was the host, the fact is that just started the meeting, more people continued to register for the event and I could not access the option to approve since I had configured manual instead of automatic, because there was a cost and people we didn't know. I would really appreciate any solution on this
Is there any way to continue approving manually so that they receive the respective confirmation link and so they can access the meeting?
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After months of successful ZOOM 1:1 meetings where I am host, now my video picture of the other person keeps freezing mid call, meanwhile their video picture of me continues fine. This happens whoever I am meeting. When they close their video and then open it my video picture of them unfreezes for a short while before refreezing again.I have tried accessing Zoom meetings from a different location to check if I have bandwidth problems (no change), undertaken full virus scan of my computer (no change) ... help please.
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We run hybrid, synchronous a/v, interactive classes - looking for video technology that will enable virtual participants to see facial expressions of in person attendees. Now, all those in person show in one zoom box & facial expressions can't be seen. We've used a combo of Brio wide angle and an Owl. People complain that the Owl jumps around too much, dizzying, and all facial expressions lost with the wide angle.
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Hello everybody. I am Alex from Portugal and I need help. I am struggling to establish a linked to the host of a meeting of a class in a course I want to attend, but after putting the ID of the recipient who sent me the invitation link to all the classes and the password, I do not know If I can call it an error, but it always appears at the top of the zoom window screen: it does not respond/trying to connect...
Can someone from the Zoom community help me solve this technical problem?
I take the opportunity to warn that I only have no connection on any computer for these undergraduate meetings. All other calls with other people or places were successfully established by Zoom.
It's not a problem of my computer.
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My zoom recording only captured audio via m4a file. Is there any way to view the video ? Perhaps convert it to an MP4? I tried a third-party tool Zamzar - - it converted it to MP4 - but still no video. it was an announcement from my 93 year old mom. Any help would be so greatly appreciated!
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