Am using a Windows 10 PC with an Intel i7 chip. I update my Zoom software regularly. A few times in the past month during a meeting I'm hosting, my video and controls freeze, although participants can still hear me. Screen sharing seems to be the trigger.  Fortunately the problem resolves itself after maybe 20-30 seconds. 

Other hosts I know have experienced the same issue since late summer. Some had to reboot their computers, since they could not exit Zoom nor did their system unfreeze. When they left the meeting,  Zoom assigned a new host and continued it, so the former host was able to rejoin after they rebooted. 

What's the fix? Is there any way to regain control of the controls when a host freeze occurs?

(I'm a non-English speaker, so I use a translation app.)

I had a meeting for about 4 hours. Then the size of the recorded file was so large (about 20GB). Also, when viewed with VLC on a mac, a black screen appears for 40 minutes, and for 4 hours when opened with Quick Time Player.
The video file is large, so I'm wondering if I can somehow restore it.
Does anyone have similar symptoms?

when in an iphone zoom meeting and video is off
my thumbnail picture is floating instead of flat with the others
and the screen of persons is vertical instead horizontal

how do i change it back for both of these 2 things the wya that it was before?

see picture. 

thank you.

Hello

I'm trying to work out how, as host, I can enable people in the meeting to send private chat messages between themselves. I've clicked the drop down menu in chat but the option doesn't seem to be there. Do I need to pay monthly to aces this feature?

Tia! 🙂