I am hosting a Zoom session with 3 co-hosts and each of the co-hosts and I are seeing different Chat history.  Randomly, in each of our Chat histories, there will be one or two comments missing.  All comments have been sent to "Everyone."  

This same problem has happened in two different Zoom sessions today.

For example, Bill sends a comment to "Everyone."  Joe will see the comment but Susan and Karen don't see the comment.

Anyone else experiencing this or noticing a pattern?

hello!  I have my main account, wich is a paid account,  but I need another one, so I´m trying to open it with another email, but then it said that my data was changed for my account . so in reality, I didnt create another account, did I?

My daughter uses mine,for her usual meetings in the afternoon  so the secondary one was for my other daughter. help

When streaming our church service, the sound from the piano/organ is tinny and drops out unless i turn on the "Original sound for musicians" option.  When that happens the piano/organ sounds better but then you hear a muffled wind sound when people are speaking.  I have to turn OFF the "Original sound for musicians" option while people are speaking.

The piano has a piano mic attached to the under side of the piano for better quality.  Voice mics is a 4 mic Shure wireless setup.  All new and installed professionally.  

Is there a way to get the piano/organ to sound better at the same time the voice being clear without having to turn ON/OFF the option for musicians?  

I can't start a meeting I scheduled. Al was fine for 2 years but recently I click on start and it doesn't start. No error. Sometimes a popup will appear and ask me if I want to start a new meeting or Join a meeting. The problem is my clients have a certain meeting ID number they are trying to log into but cant, since I cant start it.

Thanks

Hi All

      We have been trying to clean up cloud recordings that have not been accessed or downloaded that are at least a year old.

• I have downloaded the Recording Management report. When you download you get additional columns you don't see in UI. It has total views and downloads. So, great. Unfortunately it only has Meeting ID and does not have the unique UUID. It shows file count and total size and start time.
• For many users Meeting ID is the same for most of these meetings.
• To locate the particular recording with 0 views or downloads, I tried to use  the meeting ID and date of the meeting and use List All Recordings webservice and specify that one date. Unfortunately there are multiple meetings on the same day.
• Regardless, the result has UUID and Recording ID. The start time and file sizes don't match the Recording Management data!!!
• So, using the UUID I tried to use  Get Meeting Recording's Analytics Summary 
• This gives total views and downloads, thats all and it is for the entire meeting and not for each recording.

So, I am at a loss here. I need to uniquely identify all recordings in the past that have never been downloaded or viewed in a reliable way so I can delete them with confidence. Why is it so difficult?

--Ravi