Help! I have chatted with three reps over the past week and they all gave me different answers to the same question.

I think only talking to sales will help, but I just spent over 90 minutes on hold waiting for someone to pick up.

How do I reach sales???

I deliver Management training globally. I've just bought a new Macbook Pro which I run with an additional screen. As soon as I screen share PowerPoint, my participant video panel disappears, which is a major issue for me.

I've tried all side by side options, updating zoom etc., but nothing works.

It still works fine on my old Macbook. I've checked that the setting are the same on both machines. The only difference is the new machine is running OS Monteray 12.3, and the old is running Big Sur 11.6.2.

any ideas gratefully received!!

Several on my team each had a Recurring Meeting that we use regularly (every few weeks) to teach our classes.  After we each recorded one of the sessions, the Recurring Meeting disappeared from our list.  

Any idea why?  We were not anywhere near the 365 day automatic expiration.  We could not use the 'recently deleted' because we had no idea it was gone.  

I tried to trouble shoot. To manually turn the sound and microphone to airpods pro and then to listen but it still does not play sound. I have followed all the steps of disconnecting all other devices, I have reset airpods pro, I have reconnected airpods pro to my macbook. Other media can play and receive media, but sometimes that stops too. When I end zoom meeting the other media starts to play sound again. I have tried everything. The problem is with zoom, as zoom is the only thing I have problem with.