Hi, I have some colleagues who cannot see some Zoom screen sharing when they join meetings. Can anyone help me identify the issue/settings that would allow them to join as they typically do.

Here are the technical details I can provide:

• Users (2) Details
  • Linux OS (not sure what flavors/version)
  • Zoom by Firefox: Issue
  • Zoom by Chrome/Chromium: OK
  • One user advised that the Linux Zoom app didn't work for him; I didn't ask for details.
  • Both users have some issues trying to share, but have sufficient workarounds.
• My Details
  • IBM ThinkPad X1 with MS Windows 10 Pro
  • Zoom Version: 5.12.8 (10232)
  • Meeting Settings: I've enabled most of the bells and whistles available to me. I allow my invitees to join before me and start sharing while others are sharing.
• My Boss's Details
  • Mac OS
  • Zoom App (I think)
  • Meeting Settings: Uses the company default (fewer bells and whistles). Host must admit invitees. Only host can start sharing while others are sharing.
• Circumstances
  • In a meeting created/run by my boss, both users can see his screen when he shares.
  • In a meeting created/run by me, both users can see my screen when I share if they joined the meeting with Chrome/Chromium.
  • In a meeting created/run by me, neither user can see my screen when I share if they joined the meeting with Firefox.

I'm teaching classes on Zoom and recently Zoom   is not pinning me, despite me pinning myself as usual. I have  been using Zoom for 3 years and this problem has never occurred until now  . It's worth adding that this doesn’t happen every time i record a class. It happens occasionally  despite me ALWAYS pinning myself . Why is this happening ?

No music can be heard.  zoom used to allow music to be heard by the other party. . I have an iMac.  I can no longer take banjo lessons via zoom because it cannot be heard by my instructor. I used to use zoom and it worked on my old iMac.  and it is awful that zoom has no help phone number or email.  

Hello, my audio isn't working on zoom on my laptop. It's been checked this morning by a computer engineer and the lap top is fine. The microphone test works fine and plays back out but there is no sound or very occasional sound on the audio test. Audio works fine on all other apps. I've tried all suggestions nothing has worked. Please help!

Hi. I could not convert my recording. After I ended the meeting, the recording did not convert. Instead it got saved in my folder as "double_click_to_convert_01. Even after double clicking on this, the zoom recording is not converting. Please help......

Thanks

Since i updated my zoom, my video has a glitch it will start of okay then the video will show a split screen with another persons image on my picture, then different colours will appear on top of my video. I have to keep turning my camera on and off throughout my meeting. 

does any one have a solution and also experience this problem since updating their zoom. 

Last evening I was giving a demonstration of some Photographic Competition Software. After images have been scored by a judge they are displayed in a slideshow, however, the image title, author, scores and awards appear in a pop-up window which overlays the image and stays on screen for 5 seconds.

I was sharing my screen and all meeting participants could see the images but only I could see the pop-ups.

I'm guessing Zoom sees those as unshared windows ?

Is it possible to configure Zoom on my computer so that 'all' windows appearing on my screen are shared ?

Any help gratefully received, thanks