Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
For the past two years, I have been able to play music and speak to my clients with my audio set on musician mode. Last Wednesday this changed for no apparent reason. Has anyone else experienced this? My settings are the same, so I am quite confused why my clients experience garbled music and my voice projecting in and out
Show less
Hi, I have the enhanced "in meeting" chat enabled in Zoom settings, however I'm not seeing it when I opened Zoom. I tried uninstalling and reinstalling Zoom desktop client which seemed to fix it temporarily, but somehow it seems to have reverted. Others in my org clearly have access to it as I'm forever seeing messages of "<person> reacted to message <y> with <emoji>" as plain text messages in the chat. Does anyone know why this might be? Thanks
Show less
I host a monthly Poetry reading via Zoom. I've been doing this ever since the pandemic stated and and hadn't had any bad experiences with people crashing the meeting. Then last week I got zoom bombed big time. I group of guests came in and hijacked the meeting. One of them made themselves host. I found out later that one of the readers posted the link to the meeting on her facebook page. I always tell people not to do that but I guess this time I forgot. I couldn't tell who was causing the problem so I had to shut down the reading. How do I stop this from happening again? Is there a feature that allows the host to automatically mute everyone so that their mics can't be turned on during the meeting? (Except the designated speakers. I would be interested in hearing from anyone who has had a similar problem.
Show less
We all live in an era where we may need to present to an audience to educate them on a topic, raise awareness, and/or incorporate a fun activity over work. To make your Zoom Meetings more interesting, this month’s ProTip is all about how to incorporate our annotation feature to allow meeting participants to mark-up your activity slide or write their general creative thoughts. This is a great tool for icebreakers (e.g., favorite food and/or place), emphasizing certain pieces of information, and online board games, such as Jeopardy. As a result, the meeting host may ask their participants to notate their designated presentation slide(s). Once their activity is done, they can clear their slide and move forward with the rest of their deck. For more information, please see our Zoom Support article here. Please share with us situations where you have incorporated annotation tools into your Zoom Meetings in the comments below!How to annotate on shared content
Show less
Hi Can anyone help please? My own image on Zoom has started freezing after a few minutes and then fading out to black outlines with everything else yellow. I can see all the other participants perfectly with no stutters in either video or audio but they just see the frozen yellow me! Stopping and starting the video just repeats the process. It even does this when I just test a meeting with no participants. I use an ACE mini PC with a generic webcam which has worked fine up till now and both Win 10 & Zoom are up-to-date with their latest releases and i've deleted an reinstalled the camera drivers All the kit works absolutely fine on Skype - i'm completely flummoxed Anyone any ideas please?
Show less
I noticed other users had similar connectivity issues with ethernet. Is this a known issue, and if so, are there any suggested steps I can take to resolve? It only happens with zoom - not other meeting apps. If I am connected to wifi, this error does not occur. Thank you for any advice.
Show less
I have my audio settings to use 'original audio'. I do music lessons, so need this for the zoom calls. When doing the calls, unfortunately it's still suppressing all volume when I play. Does anyone know any other settings that I need to adjust as it's literally impossible to use zoom if it's going to mute whatever I play for my student to demonstrate things. Any help would be awesome. Thanks.
Show less
Hi. I recently was the presenter on a Zoom call featuring about 60 participants. I shared my screen, which consisted of a Keynote presentation. On my screen I saw the Keynote presentation and several participants on the right side of the screen, which is normal. However, as I found out later, the participants were seeing a dark gray box on the right side (attachment) throughout my entire presentation. The attachment shows the dark gray box. Pay no attention to the gray box in the middle; that is supposed to be there. Focus on the box on the side. I have done multiple Zoom presentations since the start of COVID and have often shared keynote presentations, created and displayed on my Mac book. This is the first time this problem has occurred. Can anyone help?
Show less
Some user experienced the following error after our DUO 2FA is turned on. The user uses Outlook desktop v16 on windows 10 server. He can not use the Zoom add-on. The error message is: ADD-IN ERROR Sorry, we can't load the add-in. Please make sure you have network and/or internet connectivity. Click Retry one you're back online. There is no internet issue. The web version of outlook is fine. The mac version of outlook desktop is also fine.
Show less
