Hi All. 

Yesterday, I started a cloud recording and everyone in the meeting was notified. 

I received the email informing that the recording was available.  Before I was able to download  it, I received another email that Zoom Cloud Recording was disabled.

I didn't renew the plan, but it allowed me to record.

Is there anyway I can still get the recording from yesterday back?

I don't want to renew the plan and from now on I will use the local recordings, yet I need a way to download yesterdays meeting. 

Can anyone help?

Best regards.

Michel 

How can I choose which monitor holds which content? I'd like to have my shared-screen PowerPoint on the main monitor that has the camera, and the Zoom controls on the second monitor. I have tried everything including switching the monitors within Windows and nothing seems to work. Please advise.

I accidentally configured my custom livestream settings to connect to YouTube instead of using the YouTube option.  I would like to change the settings for the custom service but when I attempt to go live with the custom option, I get an animation of Zoom connecting you YouTube and cannot make any RTMP or STREAMING KEY changes.  How can I change the settings to use my new streaming provider?  Thanks for any help.

PS - I am using a PC with the latest versions of Zoom (15.14.0)

Hello, 

I have the impression that my ZOOM account is being hacked, here is a screenshot when I log into it (available as an attachment).

Of course I am not the originator of this request and I have no possibility to cancel this request in progress!

I need to cancel this request... 

Best regards, 

Yesterday, for the first time, during a zoom meeting i could not get the audio to play through my external speakers. All other audio from my laptop played through them. The settings in zoom seemed to be set for the external speakers. i don't know how to deal with this but my laptop speakers don't play at a high enough volume to hear clearly. i am hosting another meeting in two days. 

Also, When i host a meeting now i no longer see a window with someone's name in it if their camera is turned off. i have no idea, looking at the screen, that they are there but have to open the attendees window to see that they are. This began to happen a couple of months ago. i am using a MacBook, running the latest OS and the latest version of zoom 5.14.0