Hello all,

My Windows PC has a child account. I do not see Zoom app listed, so I cannot launch the app when using that account.

The Zoom app is installed in the PC. If I am using my own Windows account (adult account) I can see the app and launch it. In the child account, the Zoom app is not listed. How can I enable it?

Thank you.

Petdolphin

I've recorded many meetings but now when watching a new recording it stops midway, I then start it again but it stops in one or two seconds. I can go forward on the recording but the same thing happens. The recording is there I just can't access it. It also is happening on older recordings that were previuosly ok. It's not a storage issue. My computer is pretty new.

Any ideas? Thanks:)

I'm casting from my laptop to my flat screen tv. I have a Logitech 922cx webcam w/microphone attached to my laptop (camera centrally mounted above tv). I've tested the audio through the zoom tool and seems to be working. However, when in a meeting, users cannot hear me, nor can i hear them. I've checked all settings - what am I doing wrong?

I have a Zoom license. On a recent Zoom video session with 6 attendees one participant was using an iPad and her image began to unexpectedly move further away and then back closer all by itself.  This has happened with her image in several previous video sessions.  How can that autonomous image movement action be stopped from happening?  I don't know how or why this is happening.

I am using Zoom iOS client (individual paid version) on an iPad and my Zoom is connected to Google calendar.  

For some reason, my zoom meetings start automatically - at the start time, they ring, turn on the video camera and ask me to get in.  This happens regardless of whether I am already in a meeting (that is running a few minutes late) or not.

I have DISABLED the Auto Start Meetings switch in Zoom Rooms / Account Settings as described on https://support.zoom.us/hc/en-us/articles/115003336486-Automatically-start-stop-scheduled-Zoom-Room-meetings .  But the problem persists.  I can't find any other place where I can change this setting.

Has anyone else seen this problem?  I'd appreciate your help. Thanks!

p.s. this behavior started when I converted from a free Zoom account to a paid one!

Like most professionals, I have dual monitors. Whenever I present my screen, it also covers the presented screen with controls and participant videos. That's a pretty frustrating default behavior when you have a second monitor. You can enable dual monitor mode (in Settings > General > Use dual monitors) which will move those elements to your second screen, but then as soon as you stop presenting, it has the speaker on one screen and the participants on another, which is really jarring and distracting. Every time anyone talks, they jump to the other screen.

Clearly this needs improvement. Zoom should either:

1. By default, show the meeting controls and participant videos on a different screen if one is attached, or

2. Add a setting to enable Dual monitor mode *only* when presenting

Option 1 is clearly the better option because literally nobody with two screens wants the screen to be covered when they are presenting. It's such bizarre and annoying behavior. But option 2 would at least solve the problem.