I'm trying to open a recorded video on a Mac. The host made me an admin, it was encrypted on my computer. When I try to open the file (which I have located) it says there is no application to open it. I use Chrome, which is listed as an option. I've opened these recordings previously--what can I do to open the file?

My Zoom and Chrome accounts are updated.

The error message:

There is no application set to open the document “video....

I have been using zoom for long time using same laptop but never happened before. The present network is being used for last 6 months which was also not problematic. Now a days, anyhow zoom isn't connected. I'm trying to sign in but I couldn't sign in. Always showing error like 100068000 or something like 5030. I tried some advise from Internet about firewall but it didn't work out. I turned it off (for both network then turned on again). Can you please check what's going on? I appreciate your help.

Hello,

I'm a developer and my client want to auth record meetings and upload them to AWS.
To do that, as a developer, I need first to test it on my local machine or dev server, before going to production and telling my client to purchase the "Pro" plan.

So, how can I get a free trial for the "Pro" plan, to test it and show my client that everything is working, before he purchases the "Pro" plan?

Thanks. 

I shared a ppt and I was visible on screen as well. When Zoom sent a link to view the video I see both the PPT and myself. But when I download it, all 3 files show EITHER just the PPT and I am no longer visible OR Just me and the PPT is not visible. I have to turn in this presentation but it has to be the ppt and myself giving the presentation. Why isn't it showing in any of the 3 files that Zoom is providing? THANKS and HELP!!

Hi,
I'm having trouble on purchasing zoom pro. It's saying that "Something went wrong. Please make sure that your billing information is updated, and pop-up blockers are disabled in your browser." I've checked all this. But, still the problem continues. Also I've already purchase a zoom pro to my another zoom account with same bank account. That payment was success. But,  having trouble on this account. Would you please tell me a way to solve it. 

Tried to sign into the Windows Zoom Client this morning and got the following message: Your app version needs to be 5.10.3 or higher to sign in.  Please contact your IT team to update your app.  I don't have an IT team.  It is only me and because I am on the Pro Plan, I can't connect to live chat to ask the question of how to update version in this situation.  This is beyond frustrating! Can anyone help?