I attempted to login to schedule a meeting. I was informed that I could NOT log in because I did not have the latest version. All of the so-called "Help" under the AI-generated "support" of course tell you to log in and go to settings and check for updates. But of course I can't login so I'm completely stuck. Also I'm just an individual (on the Pro plan), so the advice to contact my "Administrator" (that's me, I guess) is absolutely no help either. Plus I learn that the Pro plan is just below the threshold of being able to talk with an actual person, so I'm completely in a bind. Does anybody know how to unravel this mess? Thanks.

Please help me ASAP, I have an important meeting tomorrow. Since Last week I experience a webcam issue, Whenever I turn on my camera and my webcam is glitching for 5 min and then being normal, and again it repeats like ( When a hacker tries to display it on your screen, Same as I do see my fellow participants in my cam area) Please see the attachment and just imagine your colleague is displaying like that instead of a hacker. 

I am having the issue with "passcode is incorrect" when I try to join meetings from my Windows 10 computer. It doesn't matter what meeting it is, they all fail to join. Don't tell me I have the wrong password, I've been joining these meetings for a month now and have had no issues until today.

Another issue that's been occurring is that my camera has completely corrupted. It's super glitched out and the colouring is off. The issue is not the actual webcam. I have tested the webcam in other clients and it is fine.  It's just Zoom.

I already updated to latest version since the issues started in an earlier version, uninstalled and reinstalled Zoom, and cleared all my SSO information before logging in again. I don't know what to do and I am getting very stressed because I have a ton of classes to attend today and all this week. Would appreciate any help.

When I use the plug-in to add a zoom meeting to a google calendar event the time always goes in as Jan 1, 2099. I have tried this on multiple browsers and different computers. There is no way to edit that date/time. If I edit it in the google app it does not update in the google calendar. I have a paid zoom subscription.

Hello,

During a meeting I had an unstable internet connection for a while. The video froze a few times. Then a message popped up on the screen - see photo - Saying: "The computer " ***.***.**.*** " is attempting to access zoom.us on your computer. Do you want to allow this connection?"

The computer number looked like an IP address number. I've checked and it's not mine - though I don't have a static one, so theoretically it could have changed during the Zoom Meeting?? I don't know. 

I clicked 'Block'. My internet connection immediately stabilised and I got no more problems with freezing video for the rest of the Zoom Meeting. 

Trying not to be too enormously alarmed - but - have I been hacked somehow? Or is this an innocent glitch or one of my other devices attempting to connect somehow? I don't know if computers / devices have ID numbers in that format - do they? If they do, how do you find that number? All I can find is IP address, serial number, model number etc - none of which are the number in the message. 

Any ideas?

Many thanks

When someone share their screen and someone else on the call has to help them navigate to a specific place (menu, button, text box) on their screen, it can be sometimes hard, confusing, and consume valuable time. Maybe this option already exists, but as far as I know, it does not.

The presenter should be able to turn on a grid overlay with row and column numbers. Then, the person(s) on the other end can quickly guide the presenter to go to a specific cell (e.g. Row 5, Column 6 or if using Excel notation, cell F5). Once the navigation is completed, the presenter can turn off the grid overlay.

I've hosted two meetings the last two days where the participant's video is intermittently blurry. It goes green and then looks like a scrambled cable channel (for those of you who grew up in the 80's you'll know what this means). Is this an issue on my end?