Hi,

I am trying to purchase Zoom products, however, every time I get to the final stage I get an error message asking me to enable pop-ups in my browser or use a different browser. I have enabled pop-ups in my browser and used multiple devices to try and purchase the products but I still get the same error message just before payment. Does anyone have any advice on how to get around this, please, or what the issue could be?

Thanks.

Is there a way to control file sharing when an internal employee is invited to an external meeting?

I understand that I can prevent file sharing for user accounts in the organization. However, if employees use a free account to join the external meeting, they can still share files.

I've recorded videos of me sharing a video. On my computer screen, the video is smooth. When I convert it using Zoom and look at it later, the video is laggy and choppy. I used screen castify to record as well. My recording on that is smooth and good. What is going on?

I am using translated captions and have them correctly set up in the Account level as Zoom has advised.  However, there is no Translated Captions option in my User settings and I cannot figure out why this is taking place.  Any ideas would be helpful.

Thank you

Zoom takes me out when my students join the meeting or when I try to share the screen or randomly during the session. I've tried the following:

• Uninstalling, reboting my system and installing again. 
• Starting in compatibility mode for windows 8.
• Starting as an admin. 

None of the above has solved my problem.

Operating system: Windows 11 Home Single Language Version: 22H2

Zoom version: 1.14.6

I would appreciate your help.