Hi,

I have been in 3 different zoom meetings now and when the presenter shares their screen, all I see is a white box. I cannot actually see their screen. Has anyone else run into this and know of a solution? It's only happened the past few times. I never had any issues before with seeing other people's screens when they were sharing.

Thank you.

I can't seem to flag this to Zoom but here's what's happening. Please help or report if you can!

1. AI Notetakers seem to be able to AUTOMATICALLY BYPASS my waiting room in Zoom calls hosted in my Zoom room. This has happened with Otter and other platforms!!!! This is a HUGE BUG.
2. Today, I had started a cloud recording, but then the AI Notetaker of a participant shows up and overtakes the ongoing recording without my permission or consent. This has happened multiple times.
3. - As a result, I do NOT have the recording of my session today, even though this is my account!!!!
4. - I even asked my assistant during the call to confirm it was recording and she said it still appeared as the recording was happening, but when the call ended, she saw that it did not record for us - it must have only gone to the person with the AI Notetaker (who is just a student of the course!) 

Please help or advise! This is a HUGE problem if AI Notetakers can bypass waiting rooms and supercede recordings without permission and without it being clear that the recording has been taken over. Is this a setting i need to change? We need more protections against this, Zoom!

Good day. I need help with the Outlook plug-in for sending meetings to our customers. Before update 6.3.5, any time I created a meeting in Zoom, I was able to send the link via outlook , and the calendar reflected that meeting.

After version 6.3.5 is not working and it is very annoying to create meeting, copy, paste the link and then go to outlook to send the invitation

Any help deeply appreciated

Regards

First time poster, so I hope I've posted this in the correct forum. I've been going round and round with YouTube on this  problem, so I'm hoping maybe someone here might shed some light on this issue. For some time I've been trying to livestream to my brand YouTube channel, but as you can see from the screenshot below, I get a message that I'm not authorized to do it.  I have checked the options in my Zoom account authorizing my account to stream to Facebook and YouTube.  I then checked to make sure that I've verified my account with YouTube; as you can see from the screenshot, I have.  Weirdly I CAN stream through my personal YouTube account, just not through the brand channel.  Has anyone else had this issue?  Any thoughts?  Thanks in advance for  your help.

Hello,

I recorded an important seminar last night using the Zoom DesktoP APP (Version: 6.3.5) on my laptop. The seminar ran through the night, so I set Zoom to record so I could review it in the morning. I ensured the following before leaving Zoom running:

• The default recording folder was correctly set.
• My laptop’s sleep settings were turned off.
• The Zoom app showed the recording status (red dot) at the top of the screen throughout the session.

This morning, I discovered that no recording file was created or saved. I have taken the following steps to locate or recover the recording:

1. Searched my laptop for temporary files, including .zoom and __zoom__, but found nothing.
2. Checked the default Zoom recording folder, which is empty.
3. Opened the Zoom Desktop App and checked under Recordings, but the session is not listed.
4. Logged into the Zoom Web Portal and looked under Recordings, but nothing appears there either.
5. Used a file recovery tool (Recuva) to scan my laptop, but no Zoom files were recovered.

The recording was vital, and I am unsure what went wrong since the recording indicator was active throughout the meeting. Is there any way to recover the file or determine why it wasn’t saved?

I would appreciate your assistance with this matter.

Thank you, Jolene

As in the title Zoom is unstable and does not allow me to share (just times out at other end) my screen on my NBN Fibre 250mb connection. However when I am in failover mode on my 4G sim mobile connection at 30mb it works fine. 

I have tried several different solutions but not really knowing what I am doing. Any help much appreciated.

Hi, 

I have been granted access to schedule Zoom meetings for my colleague (John). However, when I create Zoom meetings for myself and other people (not John) through Google Calendar, the meetings default to having the 'Host' being John instead of my name. 

It's listed as:

'John is inviting you to a scheduled Zoom meeting.'